Reviews from
Google 3.9
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869 Reviews
3.9 Average of 869 Reviews
  • 1 day ago

    Very happy with the service I received today at Yeoman’s. Everything was dealt with professionally and swiftly. Tristan was excellent at explaining everything, his communication was great throughout and he was patient when switching over car seats etc to and from the courtesy vehicle! Thank you

    Yeomans Volkswagen Cars Indian Queens
    Response from Yeomans 12 hours ago

    Hi Caroline, Thank you so much for taking the time to share this wonderful five-star review! We are absolutely delighted to hear how happy you were with your visit. We will make sure your kind words and appreciation are passed directly along to Tristan and the service team today to celebrate his great work. Thank you for choosing Yeomans and we look forward to welcoming you back next time! Yeomans

  • 1 week ago

    Booked my car in for a service and had a great experience from start to finish. Tristan, who handled my booking, was friendly, professional and made the whole process really easy. Communication was excellent throughout, and everything was completed on time. It was also a lovely surprise to collect my car and find it had been washed as well. Fantastic service all round.

    Yeomans Volkswagen Cars Indian Queens
    Response from Yeomans 6 days ago

    Hi Jade, Thank you so much for taking the time to share your wonderful five-star review! We are absolutely delighted to hear that your recent service visit was so seamless from start to finish thanks to Tristan. We're thrilled that the complimentary car wash gave you such a lovely surprise! We'll make sure your fantastic feedback is passed directly along to Tristan and the workshop team today to celebrate their hard work. Thank you so much for choosing Yeomans, and we look forward to welcoming you back for your next service! Yeomans

  • 1 week ago

    I had a very early service appointment and got to the dealership just as they opened. I was met by a very happy, polite service assistant called Tristan Dodson. He took the time to go through the paperwork to make sure that what he written down was the work that I wanted carried out on my car, he even answered a question very clearly without the use of any jargon. When my car was ready Tristan went through the invoice and explained everything clearly. Once the nasty business of actually paying the bill was completed he walked me out to the car park to show me where my car had been left rather than letting me try to find it. I must be honest and say that this was my best experience at this dealership, long may it continue.

    Yeomans Volkswagen Cars Indian Queens
    Response from Yeomans 1 week ago

    Hi Steve, Thank you so much for taking the time to share this brilliantly detailed five-star review! Starting an early morning appointment with a warm, happy, and polite welcome makes all the difference, and we are absolutely thrilled to hear how well Tristan looked after you. Hearing that this was your best experience at our dealership means the absolute world to us. Continuous improvement is always our goal, and your feedback lets us know we are heading in the exact right direction! We will make sure your high praise is passed directly along to Tristan and our Service Manager to celebrate his stellar work. Thank you for choosing Yeomans, Steve, and we look forward to providing you with this same elite level of service for many years to come! Yeomans

  • 1 week ago

    Purchased a brand new pre reg c3 today . Brooke and Nigel were excellent in helping us finding our new car . They both went above and beyond in sorting the finance problems we had with our previous company . Highly recommend them if your looking for friendly helpful service

    Yeomans Volkswagen Van Centre Exeter
    Response from Yeomans 1 week ago

    Hello Tom, Thank you so much for taking the time to share this brilliant five-star review! Congratulations on your brand-new, pre-registered Citroën C3! We know that dealing with finance hitches from a previous company can be stressful and overwhelming, which is why we are so incredibly proud of Brooke and Nigel. Hearing that they went above and beyond to jump through those hoops, sort out those complex problems, and get everything smoothed over for you is music to our ears! Your high recommendation means the absolute world to us. We will make sure your wonderful feedback is shared directly with Brooke, Nigel, and the showroom team to celebrate their hard work. Thank you for choosing Yeomans, and enjoy your fantastic new C3! Yeomans

  • 3 weeks ago

    Tristan has always been helpful and reliable

    Yeomans Volkswagen Cars Indian Queens
    Response from Yeomans 2 weeks ago

    Hello Abbie, Thank you so much for taking the time to leave this lovely five-star review! Hearing that Tristan has always been incredibly helpful and reliable means the world to us. Consistency is everything when it comes to looking after our guests, and knowing that you can always count on Tristan to provide top-tier support is exactly the standard we strive for. We will make sure your wonderful compliment is passed directly along to Tristan and the rest of the team. Thank you for your fantastic support and for choosing Yeomans. We look forward to looking after you again next time! Yeomans

  • 3 weeks ago

    After visiting more than 40 countries I arrived in myhome on wheels2 days ago to GB. I think less than half an hour later someone knocked off my right-hand side mirror—which is a real problem, because that’s the mirror you need most in the UK. Fortunately someone told me to go to Exeter. So I did and I arrived to Yeomans Volkswagen Van Center. I was so fortunate that I met Abdel who understood my urgent problem. He told me that they didn’t have this mirrorbut that he would try to get it to Exeter today, which was very nice. I stayed overnight and this morning at 8Abdel was there and handed me over the new mirrorOnly then I understood that they only do parts but don’t have techniciansBUT Abdel was so nice and he wanted so much to help me that he did his very best to place the new mirror. And he succeeded, it was like he did this already his whole liveAlso the ladies from the receptionwere very kind and helpfull. So thank you and last but not least I want to mention to Abdel that I drove to Woolacombe and Mortehoe and that I appreciated your advice. It is really beautiful. Thank you very much! All the best, Ellen

    Yeomans Volkswagen Van Centre Exeter
    Response from Yeomans 3 weeks ago

    Hello Ellen, Thank you so much for taking the time to share your story! Driving on the left side of the road without that specific mirror is daunting for anyone, let alone in a 'home on wheels,' which is why we are so incredibly proud of Abdel. He understood the true urgency of your adventure, and his determination to source that mirror overnight and have it ready for you at 8:00 AM sharp is exactly the elite care we strive for. Hearing that Abdel then stepped completely out of his usual role to personally fit the mirror onto your van, and did it with the skill of a seasoned pro, is just wonderful to hear. He and the lovely reception team wanted nothing more than to ensure your safety and keep your dream holiday on track! Abdel was absolutely thrilled to hear that you made it safely down to Woolacombe and Mortehoe and that you are enjoying his travel recommendations. They truly are some of the most beautiful coastal spots in Devon! We will ensure this spectacular review is celebrated as a major highlight across the entire Yeomans Volkswagen group. Thank you for choosing us in your moment of need, Ellen. We wish you the most magical, safe, and beautiful travels across the UK in your wonderful home on wheels! All the best! Yeomans

  • 1 month ago

    I like cars

    Yeomans Volkswagen Cars Indian Queens
    Response from Yeomans 4 weeks ago

    Hi Wyatt, Thank you for the five-star review! We too also like cars! Yeomans

  • 1 month ago

    We recently purchased a new multivan from Tom at Yeomans VW Van Centre Exeter and couldn’t be happier with the service we received. Tom went above and beyond throughout the entire process, making everything easy and stress-free. He was incredibly accommodating, professional, and always willing to help with any questions we had. His customer service was outstanding from start to finish. We would highly recommend Tom and the team at Yeomans VW Van Centre to anyone looking for a new van. Thank you, Tom!

    Yeomans Volkswagen Van Centre Exeter
    Response from Yeomans 1 month ago

    Hello, Thank you so much for taking the time to share this fantastic five-star review! We are absolutely thrilled to hear how incredibly happy you are with the service you received when purchasing your new Multivan. Tom is a brilliant asset to our Exeter Van Centre team, and it is wonderful to hear that he went above and beyond to make the entire process so easy, accommodating, and stress-free for you from start to finish. The VW Multivan is an amazing, versatile vehicle, and we are so glad Tom's outstanding professionalism and willingness to help made the handover experience match the high quality of the vehicle itself. Your high recommendation of Tom and the rest of our Exeter team means the world to us. We will be sure to pass your glowing thank you directly along to Tom and the commercial vehicle management team. Thank you for choosing Yeomans, and we wish you many wonderful, happy, and successful journeys ahead in your new Multivan! Yeomans

  • 1 month ago

    Exceptional ServiceJames Went Above and Beyond! I cannot recommend the sales department at Yeomans VW highly enough, especially James, who looked after me from start to finish. I live over 200 miles away, which could have made the process complicated, but James made everything seamless. He was incredibly patient with my endless questions, talking me through my vehicle trade-in and working hard to find a delivery solution that suited me perfectly. Even after taking delivery, his after-sales service has been fantastic. I genuinely cannot fault a single thing throughout this entire process. If you want a stress-free, professional car-buying experience, ask for James!

    Yeomans Volkswagen Helston
    Response from Yeomans 1 month ago

    Hi Monique, Thank you so much for taking the time to share this incredibly generous and detailed five-star review! Buying a car from over 200 miles away can certainly feel like a daunting prospect, but we are absolutely thrilled to hear that James made the entire distance-buying process feel completely seamless, stress-free, and professional from start to finish. To hear that his after-sales care has been just as fantastic after taking delivery is music to our ears - true customer service shouldn't stop once the keys are handed over! Your incredibly high recommendation and praise mean everything to us. We will make sure this glowing review is highlighted directly to James. Thank you so much for choosing Yeomans VW despite the distance, and we wish you many happy, safe, and exciting miles ahead in your new car! Yeomans

  • 1 month ago

    I went to test drive a golf back in September 2025 but after talking to James in sales ended up buying a Polo GTI. This car suits me down to the ground and I'm very pleased with it.not only that I was able to negotiate a price that I was happy with! I've since decided to also buy a spare wheel from the spares department with the necessary clamp, plastic moulding etc., that's required and thankfully Shaun & Taig were on hand to order the parts and fit them for me. Nice to be dealt with in such a pleasant manner. May thanks.

    Yeomans Volkswagen Helston
    Response from Yeomans 1 month ago

    Hello Chris, Thank you so much for taking the time to share this brilliantly detailed five-star review! We are absolutely thrilled to hear how pleased you are with your Polo GTI. It is fantastic that James was able to use his expertise to guide you toward the model that suits you down to the ground. We are also delighted to hear that your experience with our parts and service departments was just as seamless. Purchasing a spare wheel assembly with all the correct custom moldings can sometimes feel complicated, but Shaun and Taig clearly knocked it out of the park by handling the order and fitting everything perfectly. We will make sure your great compliments are shared directly with James, Shaun, Taig, and the showroom team. Thank you for choosing Yeomans, and continue to enjoy every single mile in your fantastic Polo GTI! Yeomans

  • 1 month ago

    Tom was the ultimate professional, we went above and beyond to source me the right vehicle for what I needed and got be the best dealSuper happy with everything Yeomans Van centre Exeter provided.

    Yeomans Volkswagen Van Centre Exeter
    Response from Yeomans 1 month ago

    Hi Maxine, Thank you so much for taking the time to share your fantastic five-star review! We are absolutely thrilled to hear how super happy you are with everything! Sourcing a commercial vehicle requires a real understanding of what you need it for, so it is wonderful to know that Tom acted as the ultimate professional. Going above and beyond to hunt down the perfect vehicle for your specific needs, while ensuring you got the absolute best deal possible, is exactly the high standard of service we pride ourselves on at our Exeter Van Centre. We will make sure your brilliant feedback is passed directly along to Tom and the rest of the commercial vehicle team. Thank you for choosing Yeomans, and we wish you the absolute best of luck on the road with your new van! Yeomans

  • 1 month ago

    Excellent service

    Yeomans Volkswagen Cars Indian Queens
    Response from Yeomans 1 month ago

    Hello Scott, Thank you so much for the five-star review! We are absolutely delighted to hear that you experienced excellent service with us. Providing a smooth, high-quality, and stress-free environment is always our top priority, and knowing we hit the mark for you is fantastic motivation for the whole team. Thank you for choosing Yeomans, and we look forward to welcoming you back in the future! Yeomans

  • 1 month ago

    We just recently leased a Skoda Elroq from Yeomans Helston. We found it a very pleasing and satisfactory experience. Jordan Smart was very helpful and communicated regularly during the whole process from test drive to completion. I commend his friendly and efficient service. Thank you.

    Yeomans Volkswagen Helston
    Response from Yeomans 1 month ago

    Hello Terry, Thank you so much for taking the time to share your five-star review! Huge congratulations on your new Elroq! We are absolutely delighted to hear that you had such a pleasing and satisfactory experience with us at Helston. Jordan Smart always strives to provide clear, regular communication, so it is wonderful to know he kept you fully informed and looked after from your very first test drive all the way through to completion. We will be sure to pass your lovely thank you directly along to Jordan and the rest of the Helston team. We wish you many happy miles in your new Elroq! Yeomans

  • 2 months ago

    Excellent service.

    Yeomans Volkswagen Van Centre Exeter
    Response from Yeomans 2 months ago

    Hello Alan, Thank you so much for the five-star review! We are absolutely delighted to hear that you received excellent service during your time with us. Thank you for choosing Yeomans!

  • 2 months ago

    Couldn’t have asked for a smoother, stress free experience with Yeomans. Within 10 minutes of an online enquiry, Glenn had phoned me and got the ball rolling there and then. Glenn stayed in touch and kept me updated, seamless process. Thanks Glenn!

    Yeomans Volkswagen Van Centre Exeter
    Response from Yeomans 2 months ago

    Hello Molly, Thank you so much for the five-star review! We are absolutely thrilled to hear that you had such a smooth and stress-free experience with us. A 10-minute response time to your online enquiry is incredible, and we are so proud of Glenn for jumping into action so quickly to get the ball rolling for you! We know that clear, consistent communication is the key to a seamless car-buying journey, so it’s wonderful to hear that Glenn kept you fully updated every step of the way. We will be sure to pass your massive thanks along to Glenn and the rest of the team. Enjoy your new vehicle! Yeomans

  • 2 months ago

    Miles at VW Helston was incredibly supportive during my transition from diesel to electric. I purchased a second‑hand VW ID.4 about a month ago, having previously driven an outstanding Honda Civic that was written off too soonas we have only just had solar panels installed. Miles supported me with charging the vehicle and even arranged access to VW’s electric charge points while our solar installation was still a month away. That made a huge difference to the early battery anxiety you inevitably get (and do eventually get overIn the month following the purchase, I had plenty of odd questions as I adjusted to the new car, and Miles was absolutely crackingpatient, knowledgeable, and genuinely helpful. Even a month on, I still feel supported and valued as a customer. Thank you, Miles. On another note, I did try to complete the post‑purchase feedback, but it had already timed out after a week (hence this Google review). If possible, extending the feedback window to four weeks would be far more helpful, as some customers like myself won’t have had enough time to get used to their new car, trust it, or interact with your post‑sale support within just seven days.

    Yeomans Volkswagen Helston
    Response from Yeomans 2 months ago

    Hello Badger, Thank you for taking the time to share such a detailed and thoughtful 5-star review! We're absolutely thrilled that your transition into the VW ID.4 has been so smooth and well-supported. It is wonderful to hear that Miles went above and beyond by arranging access to our dealership charge points to bridge that month-long gap for you. We are equally proud to hear that his patience and support didn't stop at the handover. Knowing you still feel valued and looked after a month into ownership is exactly what we strive for. Thank you also for your excellent feedback regarding the post-purchase survey window. We will absolutely pass this suggestion to our management systems team to see if we can extend that window for a better customer experience. We will pass your massive thanks along to Miles and the Helston team. Enjoy your ID.4 and your new solar setup! Yeomans

  • 2 months ago

    No comment.

    Yeomans Volkswagen Cars Indian Queens
    Response from Yeomans 2 months ago

    Thank you so much for leaving us a five star review, Bert. We're happy to hear that you found our service supportive and that your experience with us has been a positive one. If you ever have any questions, concerns, or need further assistance in the future, please do not hesitate to get in touch with us. We're always here to help and look forward to seeing you again.

  • 3 months ago

    No comment.

    Yeomans Volkswagen Cars Indian Queens
    Response from Yeomans 2 months ago

    Thank you so much for leaving a wonderful 5 star review, Lyanne. We truly appreciate your feedback and are thrilled that we were able to provide the service you were looking for. Your satisfaction means a lot to us, and we are grateful for your support. We hope to have the pleasure of welcoming you back again in the future and look forward to welcoming you once more.

  • 3 months ago

    I recently purchased a van from VW Indian Queens. I had Tiegan handle the viewing, sale and aftercare. I cannot fault her service. She is a brilliant representative of VW and was an absolute pleasure to do business with.

    Yeomans Volkswagen Cars Indian Queens
    Response from Yeomans 3 months ago

    Thank you so much for taking the time to leave such a wonderful review, Dale. We are absolutely delighted to hear that your experience with us was so positive and that everything went smoothly for you. It means a lot to our team to know that you are happy with your new Volkswagen Van, and we truly hope you are enjoying every moment with it. If you ever have any questions, need assistance, or just want to share how things are going with your new vehicle, please don't hesitate to reach out to us. We look forward to seeing you again in the future and assisting you with anything you might need!

  • 3 months ago

    Used garage for 2 years for MOT and service - always carried out efficiently by workshop and given thorough info from Tristan. Thank you!

    Yeomans Volkswagen Cars Indian Queens
    Response from Yeomans 3 months ago

    Hello Gail, Thank you so much for the five-star review! We truly appreciate your loyalty over the last two years. It is wonderful to hear that our workshop team has consistently delivered efficient MOTs and servicing for you. We are also pleased that Tristan has looked after you with thorough information and clear communication. We will be sure to share your "thank you" with Tristan and the entire service team. We look forward to seeing you again for your next visit! Yeomans

  • 3 months ago

    Great service at Yeomans VW garage. Caroline was welcoming & so helpful. Many thanks we will return.

    Yeomans Volkswagen Van Centre Exeter
    Response from Yeomans 3 months ago

    Hello Helen, Thank you so much for the five-star review! We are delighted to hear that you had such a great experience at our Volkswagen garage. It is wonderful to know that Caroline made you feel so welcome and provided the help you needed. We take great pride in our customer service, and hearing that you plan to return is the best compliment we could receive. We will be sure to pass your "many thanks" along to Caroline and the rest of the team. We look forward to seeing you again! Yeomans

  • 3 months ago

    I had an excellent experience at Yeomans Volkswagen Van Centre Exeter. After being turned away from another Volkswagen dealership, I arrived needing urgent help with car parts for my partner’s vehicle. From the moment I walked in, I was welcomed with kindness and professionalism. Abdal Almohaisen went above and beyond to assist me. He carefully checked the parts I brought, printed references to confirm with my partner, and took the time to ensure I got exactly what I needed. Even though this is a van centre, he still made every effort to help without hesitation. His empathy, attention to detail, and genuine willingness to help really stood out. Outstanding customer service—thank you again!

    Yeomans Volkswagen Van Centre Exeter
    Response from Yeomans 3 months ago

    Hello Aninha, Thank you so much for sharing such a wonderful and detailed review! We were concerned to hear you had been turned away elsewhere, but we are absolutely delighted that Abdal was there to welcome you with the kindness and professionalism you deserved. His empathy and attention to detail truly made the difference, and we will be sure to give him the outstanding shout-out he deserves! We’re so glad we could get your partner's vehicle sorted for you. Yeomans

  • 3 months ago

    What a fantastic service from Rebekah, we went in on Saturday and was greeted with a smile, Rebekah listened to what we wanted and did everything she could to make it feel like we were getting a fantastic deal, which we did, she went above and beyond and even took us to the compound to see our brand new golf! To top it off she managed to get it delivered in only a couple days. She truly was wonderful and wouldn’t hesitate to recommend her. I love my new Golf! Thank you Rebekah

    Yeomans Volkswagen Cars Indian Queens
    Response from Yeomans 3 months ago

    We're absolutely delighted to hear that you had such a fantastic experience with us, Cal! Our team works hard to ensure every customer receives top-notch service, and it's wonderful to know that our efforts made a positive impact on your visit. We take great pride in thoroughly training our staff so they can provide you with the information you need and address any questions or concerns you might have throughout the process. We truly hope you have an amazing time driving your new Golf and that it brings you many enjoyable journeys ahead. If there’s anything else you need, whether it’s about your new vehicle or any other inquiries, please don’t hesitate to reach out to us at any time, we’re always here to help!

  • 3 months ago

    The staff are competent & very helpful . I have just collected my 3rd new T-roc from this garage. So far so goodThank you

    Yeomans Volkswagen Cars Indian Queens
    Response from Yeomans 3 months ago

    Thank you so much for taking the time to share your wonderful review, Janet. We truly value every one of our customers and are always grateful to receive such positive feedback. It’s fantastic to hear that you have chosen us for three vehicles now, and we hope that your new T-Roc brings you plenty of enjoyment and satisfaction. Should you have any questions or need any further assistance after your purchase, please don’t hesitate to reach out to us. Our team is always here to support you with any aftersales queries or concerns you might have, and we are committed to ensuring you continue to have a great experience with us.

  • 4 months ago

    When I took my Golf into Yeomans for its annual MOT it turned out that it needed new shock absorbers before it could be passed. Tristan contacted VW and managed to ensure that the work would be done under warranty, which has saved me a considerable amount of money. He then went above and beyond in order to keep me posted on the work in progress during the time that the parts needed to be ordered and fitted. Maria on reception even gave me a very welcome lift back home, as I live in Wadebridge - several miles away. I felt very well informed and looked after by Tristan and Maria for the whole time that I had to do without my car. Terrific customer service from a VW garage I would highly recommend.

    Yeomans Volkswagen Cars Indian Queens
    Response from Yeomans 4 months ago

    Hello Jenny, Thank you so much for sharing such a detailed and heart-warming review! We know that an MOT identifying required work can be a stressful surprise, so we are absolutely delighted that Tristan was able to step in, coordinate with VW, and save you that "considerable amount of money" through a warranty claim. Keeping you informed every step of the way is exactly how we aim to look after our customers. A huge thank you to Maria as well for making sure you got home safely! We’ll be sure to pass your thanks along to both Tristan and Maria. We’re so glad your Golf is back on the road and that you felt so well looked after! Yeomans

  • 4 months ago

    Received excellent service today from Shaun in the parts department. He was very helpful and provided excellent customer service! Many thanks

    Yeomans Volkswagen Helston
    Response from Yeomans 4 months ago

    Hi Hugh, Thank you so much for the five-star review! We are thrilled to hear that Shaun in our parts department provided such helpful and excellent service today. Our parts team plays a vital role in keeping our customers on the road, so it’s wonderful to know that Shaun’s dedication to great service stood out to you. We will be sure to pass your comments along to him and the rest of the team. We look forward to helping you again in the future! Yeomans

  • 4 months ago

    Our recent experience today was first class and Tristan in particular provided excellent customer service from drop off to pick up. Our overall experience at this dealership over the past month from purchasing our new car has been exemplary.

    Yeomans Volkswagen Cars Indian Queens
    Response from Yeomans 4 months ago

    Hi Julie, Thank you so much for your kind words! We are absolutely delighted to hear that your experience with us has been "exemplary" from the moment you purchased your new car a month ago, right through to your visit today. It is fantastic to hear that Tristan provided such first-class service from drop-off to pick-up. He consistently goes above and beyond to ensure our customers are well looked after, and we will be sure to pass your special thanks along to him and the rest of the team. We wish you many more happy miles in your new car and look forward to seeing you again! Yeomans

  • 4 months ago

    My eup had charger plug stuck in car , they fixed this problem and all other problems, now going to mot and service With them from now on , staff very professional through my experience

    Yeomans Volkswagen Helston
    Response from Yeomans 4 months ago

    Hello Ashley, Thank you for sharing your experience! We know how frustrating it can be when a technical issue like a stuck charging plug occurs, so we are delighted that our team was able to resolve that and your other concerns.. It is wonderful to hear that your experience was professional from start to finish. We are thrilled to have won your future MOT and service business! We look forward to looking after you and your e-up! for many years to come. Yeomans

  • 4 months ago

    Great service, went in for a part and the next day picked excellent

    Yeomans Volkswagen Van Centre Exeter
    Response from Yeomans 4 months ago

    Hello Andy, Thank you for the five-star review! We are pleased to hear that our parts department was able to assist you so quickly. Getting you the right part and having it ready for collection by the very next day is exactly the kind of efficient service we strive to provide. We look forward to helping you again whenever you need us! Yeomans

  • 4 months ago

    Took my Passat in for a service back in September/October time and needed to get some work done whilst waiting. Tristan was a legend and sorted a quiet space out for me to get on with it, with a desk and a chair. Made life much, much simpler and saved having to catch up on things when I got home!

    Yeomans Volkswagen Cars Indian Queens
    Response from Yeomans 4 months ago

    Hello Darren, Thank you for your fantastic feedback! We are so glad to hear that Tristan was able to help you stay productive while your Passat was in for its service. We're pleased it saved you from having to catch up on work later that evening! We’ll be sure to pass your thanks along to Tristan. We look forward to seeing you again for your next service. Yeomans

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