• 5 days ago

  Tom was the ultimate professional, we went above and beyond to source me the right vehicle for what I needed and got be the best dealSuper happy with everything Yeomans Van centre Exeter provided.

  Maxine Jones Yeomans Volkswagen Van Centre Exeter
  Response from Yeomans 4 days ago

  Hi Maxine, Thank you so much for taking the time to share your fantastic five-star review! We are absolutely thrilled to hear how super happy you are with everything! Sourcing a commercial vehicle requires a real understanding of what you need it for, so it is wonderful to know that Tom acted as the ultimate professional. Going above and beyond to hunt down the perfect vehicle for your specific needs, while ensuring you got the absolute best deal possible, is exactly the high standard of service we pride ourselves on at our Exeter Van Centre. We will make sure your brilliant feedback is passed directly along to Tom and the rest of the commercial vehicle team. Thank you for choosing Yeomans, and we wish you the absolute best of luck on the road with your new van! Yeomans

• 1 week ago

  Excellent service

  Scott Pearce Yeomans Volkswagen Cars Indian Queens
  Response from Yeomans 1 week ago

  Hello Scott, Thank you so much for the five-star review! We are absolutely delighted to hear that you experienced excellent service with us. Providing a smooth, high-quality, and stress-free environment is always our top priority, and knowing we hit the mark for you is fantastic motivation for the whole team. Thank you for choosing Yeomans, and we look forward to welcoming you back in the future! Yeomans

• 1 week ago

  We just recently leased a Skoda Elroq from Yeomans Helston. We found it a very pleasing and satisfactory experience. Jordan Smart was very helpful and communicated regularly during the whole process from test drive to completion. I commend his friendly and efficient service. Thank you.

  Terry Filmore Yeomans Volkswagen Helston
  Response from Yeomans 1 week ago

  Hello Terry, Thank you so much for taking the time to share your five-star review! Huge congratulations on your new Elroq! We are absolutely delighted to hear that you had such a pleasing and satisfactory experience with us at Helston. Jordan Smart always strives to provide clear, regular communication, so it is wonderful to know he kept you fully informed and looked after from your very first test drive all the way through to completion. We will be sure to pass your lovely thank you directly along to Jordan and the rest of the Helston team. We wish you many happy miles in your new Elroq! Yeomans

• 2 weeks ago

  My experience was positive. Nothing was too much trouble for Chris in the sales department. He was most polite and helpful. Recommended

  David Barton Yeomans Volkswagen Cars Indian Queens
  Response from Yeomans 2 weeks ago

  Hello David, Thank you so much for the five-star review and for your high recommendation! We are absolutely delighted to hear that you had such a positive experience with us. We will be sure to pass your kind words and recommendation directly along to Chris and the rest of the sales team. Thank you for choosing Yeomans, and happy driving! Yeomans

• 2 weeks ago

  Excellent service.

  alan perrins Yeomans Volkswagen Van Centre Exeter
  Response from Yeomans 2 weeks ago

  Hello Alan, Thank you so much for the five-star review! We are absolutely delighted to hear that you received excellent service during your time with us. Thank you for choosing Yeomans!

• 3 weeks ago

  Couldn’t have asked for a smoother, stress free experience with Yeomans. Within 10 minutes of an online enquiry, Glenn had phoned me and got the ball rolling there and then. Glenn stayed in touch and kept me updated, seamless process. Thanks Glenn!

  Molly Arran Yeomans Volkswagen Van Centre Exeter
  Response from Yeomans 2 weeks ago

  Hello Molly, Thank you so much for the five-star review! We are absolutely thrilled to hear that you had such a smooth and stress-free experience with us. A 10-minute response time to your online enquiry is incredible, and we are so proud of Glenn for jumping into action so quickly to get the ball rolling for you! We know that clear, consistent communication is the key to a seamless car-buying journey, so it’s wonderful to hear that Glenn kept you fully updated every step of the way. We will be sure to pass your massive thanks along to Glenn and the rest of the team. Enjoy your new vehicle! Yeomans

• 3 weeks ago

  Miles at VW Helston was incredibly supportive during my transition from diesel to electric. I purchased a second‑hand VW ID.4 about a month ago, having previously driven an outstanding Honda Civic that was written off too soonas we have only just had solar panels installed. Miles supported me with charging the vehicle and even arranged access to VW’s electric charge points while our solar installation was still a month away. That made a huge difference to the early battery anxiety you inevitably get (and do eventually get overIn the month following the purchase, I had plenty of odd questions as I adjusted to the new car, and Miles was absolutely crackingpatient, knowledgeable, and genuinely helpful. Even a month on, I still feel supported and valued as a customer. Thank you, Miles. On another note, I did try to complete the post‑purchase feedback, but it had already timed out after a week (hence this Google review). If possible, extending the feedback window to four weeks would be far more helpful, as some customers like myself won’t have had enough time to get used to their new car, trust it, or interact with your post‑sale support within just seven days.

  Badger Yeomans Volkswagen Helston
  Response from Yeomans 3 weeks ago

  Hello Badger, Thank you for taking the time to share such a detailed and thoughtful 5-star review! We're absolutely thrilled that your transition into the VW ID.4 has been so smooth and well-supported. It is wonderful to hear that Miles went above and beyond by arranging access to our dealership charge points to bridge that month-long gap for you. We are equally proud to hear that his patience and support didn't stop at the handover. Knowing you still feel valued and looked after a month into ownership is exactly what we strive for. Thank you also for your excellent feedback regarding the post-purchase survey window. We will absolutely pass this suggestion to our management systems team to see if we can extend that window for a better customer experience. We will pass your massive thanks along to Miles and the Helston team. Enjoy your ID.4 and your new solar setup! Yeomans

• 1 month ago

  No comment.

  Bert Stephens Yeomans Volkswagen Cars Indian Queens
  Response from Yeomans 1 month ago

  Thank you so much for leaving us a five star review, Bert. We're happy to hear that you found our service supportive and that your experience with us has been a positive one. If you ever have any questions, concerns, or need further assistance in the future, please do not hesitate to get in touch with us. We're always here to help and look forward to seeing you again.

• 1 month ago

  No comment.

  Lyanne Lashbrook-Webber Yeomans Volkswagen Cars Indian Queens
  Response from Yeomans 1 month ago

  Thank you so much for leaving a wonderful 5 star review, Lyanne. We truly appreciate your feedback and are thrilled that we were able to provide the service you were looking for. Your satisfaction means a lot to us, and we are grateful for your support. We hope to have the pleasure of welcoming you back again in the future and look forward to welcoming you once more.

• 1 month ago

  I recently purchased a van from VW Indian Queens. I had Tiegan handle the viewing, sale and aftercare. I cannot fault her service. She is a brilliant representative of VW and was an absolute pleasure to do business with.

  Dale Kemp Yeomans Volkswagen Cars Indian Queens
  Response from Yeomans 1 month ago

  Thank you so much for taking the time to leave such a wonderful review, Dale. We are absolutely delighted to hear that your experience with us was so positive and that everything went smoothly for you. It means a lot to our team to know that you are happy with your new Volkswagen Van, and we truly hope you are enjoying every moment with it. If you ever have any questions, need assistance, or just want to share how things are going with your new vehicle, please don't hesitate to reach out to us. We look forward to seeing you again in the future and assisting you with anything you might need!

• 1 month ago

  Used garage for 2 years for MOT and service - always carried out efficiently by workshop and given thorough info from Tristan. Thank you!

  Gail Penrose Yeomans Volkswagen Cars Indian Queens
  Response from Yeomans 1 month ago

  Hello Gail, Thank you so much for the five-star review! We truly appreciate your loyalty over the last two years. It is wonderful to hear that our workshop team has consistently delivered efficient MOTs and servicing for you. We are also pleased that Tristan has looked after you with thorough information and clear communication. We will be sure to share your "thank you" with Tristan and the entire service team. We look forward to seeing you again for your next visit! Yeomans

• 1 month ago

  Great service at Yeomans VW garage. Caroline was welcoming & so helpful. Many thanks we will return.

  Helen Whitehead Yeomans Volkswagen Van Centre Exeter
  Response from Yeomans 1 month ago

  Hello Helen, Thank you so much for the five-star review! We are delighted to hear that you had such a great experience at our Volkswagen garage. It is wonderful to know that Caroline made you feel so welcome and provided the help you needed. We take great pride in our customer service, and hearing that you plan to return is the best compliment we could receive. We will be sure to pass your "many thanks" along to Caroline and the rest of the team. We look forward to seeing you again! Yeomans

• 2 months ago

  I had an excellent experience at Yeomans Volkswagen Van Centre Exeter. After being turned away from another Volkswagen dealership, I arrived needing urgent help with car parts for my partner’s vehicle. From the moment I walked in, I was welcomed with kindness and professionalism. Abdal Almohaisen went above and beyond to assist me. He carefully checked the parts I brought, printed references to confirm with my partner, and took the time to ensure I got exactly what I needed. Even though this is a van centre, he still made every effort to help without hesitation. His empathy, attention to detail, and genuine willingness to help really stood out. Outstanding customer service—thank you again!

  Aninha Gouveia Yeomans Volkswagen Van Centre Exeter
  Response from Yeomans 2 months ago

  Hello Aninha, Thank you so much for sharing such a wonderful and detailed review! We were concerned to hear you had been turned away elsewhere, but we are absolutely delighted that Abdal was there to welcome you with the kindness and professionalism you deserved. His empathy and attention to detail truly made the difference, and we will be sure to give him the outstanding shout-out he deserves! We’re so glad we could get your partner's vehicle sorted for you. Yeomans

• 2 months ago

  What a fantastic service from Rebekah, we went in on Saturday and was greeted with a smile, Rebekah listened to what we wanted and did everything she could to make it feel like we were getting a fantastic deal, which we did, she went above and beyond and even took us to the compound to see our brand new golf! To top it off she managed to get it delivered in only a couple days. She truly was wonderful and wouldn’t hesitate to recommend her. I love my new Golf! Thank you Rebekah

  Cal Yeomans Volkswagen Cars Indian Queens
  Response from Yeomans 2 months ago

  We're absolutely delighted to hear that you had such a fantastic experience with us, Cal! Our team works hard to ensure every customer receives top-notch service, and it's wonderful to know that our efforts made a positive impact on your visit. We take great pride in thoroughly training our staff so they can provide you with the information you need and address any questions or concerns you might have throughout the process. We truly hope you have an amazing time driving your new Golf and that it brings you many enjoyable journeys ahead. If there’s anything else you need, whether it’s about your new vehicle or any other inquiries, please don’t hesitate to reach out to us at any time, we’re always here to help!

• 2 months ago

  The staff are competent & very helpful . I have just collected my 3rd new T-roc from this garage. So far so goodThank you

  Janet Tolliday Yeomans Volkswagen Cars Indian Queens
  Response from Yeomans 2 months ago

  Thank you so much for taking the time to share your wonderful review, Janet. We truly value every one of our customers and are always grateful to receive such positive feedback. It’s fantastic to hear that you have chosen us for three vehicles now, and we hope that your new T-Roc brings you plenty of enjoyment and satisfaction. Should you have any questions or need any further assistance after your purchase, please don’t hesitate to reach out to us. Our team is always here to support you with any aftersales queries or concerns you might have, and we are committed to ensuring you continue to have a great experience with us.

• 2 months ago

  When I took my Golf into Yeomans for its annual MOT it turned out that it needed new shock absorbers before it could be passed. Tristan contacted VW and managed to ensure that the work would be done under warranty, which has saved me a considerable amount of money. He then went above and beyond in order to keep me posted on the work in progress during the time that the parts needed to be ordered and fitted. Maria on reception even gave me a very welcome lift back home, as I live in Wadebridge - several miles away. I felt very well informed and looked after by Tristan and Maria for the whole time that I had to do without my car. Terrific customer service from a VW garage I would highly recommend.

  Jenny Stephenson Yeomans Volkswagen Cars Indian Queens
  Response from Yeomans 2 months ago

  Hello Jenny, Thank you so much for sharing such a detailed and heart-warming review! We know that an MOT identifying required work can be a stressful surprise, so we are absolutely delighted that Tristan was able to step in, coordinate with VW, and save you that "considerable amount of money" through a warranty claim. Keeping you informed every step of the way is exactly how we aim to look after our customers. A huge thank you to Maria as well for making sure you got home safely! We’ll be sure to pass your thanks along to both Tristan and Maria. We’re so glad your Golf is back on the road and that you felt so well looked after! Yeomans

• 2 months ago

  Received excellent service today from Shaun in the parts department. He was very helpful and provided excellent customer service! Many thanks

  Hugh D Yeomans Volkswagen Helston
  Response from Yeomans 2 months ago

  Hi Hugh, Thank you so much for the five-star review! We are thrilled to hear that Shaun in our parts department provided such helpful and excellent service today. Our parts team plays a vital role in keeping our customers on the road, so it’s wonderful to know that Shaun’s dedication to great service stood out to you. We will be sure to pass your comments along to him and the rest of the team. We look forward to helping you again in the future! Yeomans

• 2 months ago

  Our recent experience today was first class and Tristan in particular provided excellent customer service from drop off to pick up. Our overall experience at this dealership over the past month from purchasing our new car has been exemplary.

  Julie Monk Yeomans Volkswagen Cars Indian Queens
  Response from Yeomans 2 months ago

  Hi Julie, Thank you so much for your kind words! We are absolutely delighted to hear that your experience with us has been "exemplary" from the moment you purchased your new car a month ago, right through to your visit today. It is fantastic to hear that Tristan provided such first-class service from drop-off to pick-up. He consistently goes above and beyond to ensure our customers are well looked after, and we will be sure to pass your special thanks along to him and the rest of the team. We wish you many more happy miles in your new car and look forward to seeing you again! Yeomans

• 2 months ago

  My eup had charger plug stuck in car , they fixed this problem and all other problems, now going to mot and service With them from now on , staff very professional through my experience

  ashley harvey Yeomans Volkswagen Helston
  Response from Yeomans 2 months ago

  Hello Ashley, Thank you for sharing your experience! We know how frustrating it can be when a technical issue like a stuck charging plug occurs, so we are delighted that our team was able to resolve that and your other concerns.. It is wonderful to hear that your experience was professional from start to finish. We are thrilled to have won your future MOT and service business! We look forward to looking after you and your e-up! for many years to come. Yeomans

• 3 months ago

  Great service, went in for a part and the next day picked excellent

  andy Yeomans Volkswagen Van Centre Exeter
  Response from Yeomans 3 months ago

  Hello Andy, Thank you for the five-star review! We are pleased to hear that our parts department was able to assist you so quickly. Getting you the right part and having it ready for collection by the very next day is exactly the kind of efficient service we strive to provide. We look forward to helping you again whenever you need us! Yeomans

• 3 months ago

  Took my Passat in for a service back in September/October time and needed to get some work done whilst waiting. Tristan was a legend and sorted a quiet space out for me to get on with it, with a desk and a chair. Made life much, much simpler and saved having to catch up on things when I got home!

  Darren Yeomans Volkswagen Cars Indian Queens
  Response from Yeomans 3 months ago

  Hello Darren, Thank you for your fantastic feedback! We are so glad to hear that Tristan was able to help you stay productive while your Passat was in for its service. We're pleased it saved you from having to catch up on work later that evening! We’ll be sure to pass your thanks along to Tristan. We look forward to seeing you again for your next service. Yeomans

• 3 months ago

  No comment.

  nick furzeland Yeomans Volkswagen Cars Indian Queens
  Response from Yeomans 3 months ago

  Hi Nick, Many thanks for the five stars! Yeomans

• 3 months ago

  Tristan was excellent. Clear communication and very friendly. Used under stable language and set out expectations clearly. 5 stars

  Gus Anderson Yeomans Volkswagen Cars Indian Queens
  Response from Yeomans 3 months ago

  Hello Gus, Thank you for the five-star review! We are delighted to hear that Tristan provided such an excellent experience. We know that automotive service can sometimes feel full of jargon, so it’s great to hear that Tristan’s "understandable language" and clear expectations made everything easy for you. We will be sure to share this feedback with him. We look forward to seeing you again! Yeomans

• 3 months ago

  Following a car accident (not my fault!) that wrote my car off, I visited Yeomans VW Indian Queens, where Harry was absolutely amazing in going through all my options, making me feel at ease and not like I was a nuisance - he was calm, patient, professional, friendly and made me feel relaxed for the first time since the crash. And, although he could not find a car to suit my needs on this occasion (I was being very picky!) I would not hesitate to recommend him, he is an absolute credit to VW.

  Sarah Green Yeomans Volkswagen Cars Indian Queens
  Response from Yeomans 3 months ago

  Hello Sarah, Thank you so much for sharing your experience with us. We are so sorry to hear about your accident, but we are incredibly glad that Harry could provide a sense of calm and professional support during such a stressful time. We are delighted that Harry’s patient and friendly approach made you feel at ease, and we completely understand the need to be "picky" when choosing your next vehicle! We will be sure to pass your lovely comments along to Harry and the management team. He truly is a credit to our branch. If your needs change or you’d like us to keep an eye out for a specific model, please don't hesitate to reach out. Yeomans

• 3 months ago

  Fantastic service and competency as always. Would highly recommend

  Sheila Forsyth Yeomans Volkswagen Cars Indian Queens
  Response from Yeomans 3 months ago

  Hello Sheila, Thank you so much for your kind words and your continued recommendation! We are thrilled to hear that you experienced our "fantastic service and competency" once again. Our goal is to provide a reliable, high-quality experience every single time you visit us, so it’s wonderful to know we are hitting the mark for you. We look forward to seeing you again for your next visit! Yeomans

• 3 months ago

  Great customer service from Tristan.

  Lyall Syme Yeomans Volkswagen Cars Indian Queens
  Response from Yeomans 3 months ago

  Hi Lyall, Thank you for the five-star review! We are so pleased to hear that you received great customer service from Tristan. We will be sure to pass your kind words along to him. We look forward to seeing you again! Yeomans

• 3 months ago

  Excellent service. Visited 3 times in last 4 months - the last for an MOT. Very helpful and managed to sort an MOT fail in an afternoon at short notice. Very grateful.

  James G Yeomans Volkswagen Cars Indian Queens
  Response from Yeomans 3 months ago

  Hello James, Thank you for your loyalty over the last few months and for taking the time to share your experience. We know how stressful an MOT failure can be, especially when you need your car back on the road quickly. We are so pleased that our team was able to step in at short notice and get everything sorted for you in just one afternoon. Providing efficient, helpful service is always our goal, and we're glad we could help! Thank you for choosing Yeomans, and we look forward to seeing you for your next visit. Yeomans

• 3 months ago

  Good Service with Alex and Tristan

  Scott Snelling Yeomans Volkswagen Cars Indian Queens
  Response from Yeomans 3 months ago

  Hello Scott, Thank you for the five-star review! We are delighted to hear that Alex and Tristan provided you with such good service. They are both key members of our team, and we will be sure to pass your thanks along to them. We look forward to seeing you again for your next visit! Yeomans

• 3 months ago

  good experience overall, was dealt with by Tristan who was honest and straight talking, courtesy car was nice and service was completed smoothly

  Steve gerry Yeomans Volkswagen Cars Indian Queens
  Response from Yeomans 3 months ago

  Hello Steve, Thank you for your review! We are glad to hear you had a good experience overall. It is great to know that Tristan’s honest and straightforward approach made the process easier for you. We aim to make every service visit as smooth as possible, and we're pleased you enjoyed the courtesy car while we worked on yours. We’ll be sure to pass your comments along to Tristan and the rest of the team. We look forward to seeing you again! Yeomans

• 4 months ago

  Friendly and helpful

  Theresa Hibbs Yeomans Volkswagen Cars Indian Queens
  Response from Yeomans 4 months ago

  Hello Theresa, Thank you for the five-star rating! We are so glad to hear that you found our team to be friendly and helpful. We look forward to seeing you again in the future! Yeomans

No reviews available