• 1 week ago

  Great customer service from Billy at Audi Truro. We arrived quite late in the afternoon, without prior notice, but were still given the opportunity to test drive our chosen Audi Q3. No sales pressure, just sensible, useful information to make an informed decision. We decided to make the purchase, and the car was available to collect just 2 days later. The car was in pristine condition. Billy gave , a clear explanation of the controls, and more importantly the softwareWe were very impressed.

  Stephen Riley Yeomans Audi Truro
  Response from Yeomans 6 days ago

  Hi Stephen, Thank you so much for taking the time to share your fantastic, detailed five-star review! Huge congratulations on your new Audi Q3! We're thrilled to hear how impressed you were with your experience at Audi Truro. We know that life is busy, so even when guests arrive unannounced late in the afternoon, our goal is always to be as accommodating as possible. It is wonderful to hear that Billy provided a relaxed, pressure-free environment with the sensible, useful information you needed to make your decision comfortably. We are especially glad you found his walkthrough of the controls and the software so valuable. We'll be sure to pass your glowing feedback directly along to Billy and the rest of the Truro team. Thank you for choosing Audi Truro, and we wish you many happy miles ahead! Yeomans

• 4 weeks ago

  nice showroom was in the area so had a look around chap there was nice and yeah sat in some nice cars aswell

  Charley Oldham The f1 guy Yeomans Audi Truro
  Response from Yeomans 3 weeks ago

  Hi Charley, Thank you for dropping by and for leaving us a review! We are so glad you enjoyed looking around our showroom and taking a seat in some of our cars. Whenever you're back in the area, feel free to pop in again. You're always welcome! Yeomans

• 1 month ago

  No comment.

  Jonathan “Jono” Piperithis Yeomans Audi Truro
  Response from Yeomans 1 month ago

  Thank you so much for leaving us a five-star review, Jonathan. We truly appreciate you taking the time to share your positive experience. We're delighted to hear that you found our service supportive and that we were able to assist you with your requests. Our team is always here to help, so if you have any further questions or need additional support in the future, please don't hesitate to reach out to us again.

• 1 month ago

  No comment.

  David Carter Yeomans Audi Truro
  Response from Yeomans 1 month ago

  Many thanks David for the five-star rating!

• 2 months ago

  Audi Truro has given exemplar service. The A3 purchased is a joy to drive. The handover was beyond great. Every detail about the car was explained and without doubt Ollie knew the ins and outs of the car, explaining all questions in clear plain language. The purchase and handover experience made it all a relaxing and enjoyable event. Audi Truro gets 5 stars.

  alistair rivers Yeomans Audi Truro
  Response from Yeomans 2 months ago

  Hello Alistair, Thank you for the five-star review and for such wonderful feedback! We are thrilled to hear that you are enjoying your Audi A3! We take great pride in our handovers, so it’s fantastic to know that Ollie made the experience so relaxing and informative for you. His deep knowledge of our vehicles is a great asset, and we're glad he could answer all your questions so clearly. We will be sure to pass your thanks along to Ollie and the rest of the Audi Truro team. We wish you many happy miles in your new car! Yeomans

• 2 months ago

  Amazing dealer sales staff are brilliant very knowledgeable polite no hard sell handover no rush every aspect of vehicle explained car was immaculate.

  Kenny Hunter Yeomans Audi Truro
  Response from Yeomans 2 months ago

  Hello Kenny, Thank you so much for the 5-star review! We are thrilled to hear that you had such an "amazing" experience with our sales team. We believe that the handover is one of the most important parts of the journey, so it’s great to know that our staff took the time to explain every aspect of your new vehicle without any rush. Knowing the car was immaculate and that you felt no hard sell pressure is exactly the feedback we love to hear. We wish you many happy miles of driving! Yeomans

• 4 months ago

  Punctual, polite and efficient. Comfy waiting area with free coffee and I got my car back washed

  Laurie O'Toole Yeomans Audi Truro
  Response from Yeomans 4 months ago

  Hi Laurie, Thank you for the thumbs up and the great feedback! We are so glad to hear that you enjoyed our waiting area and that our team provided a punctual and polite service. We believe that a comfy seat and a good coffee make all the difference while you wait, and we're delighted you got your car back looking its best with a fresh wash! We look forward to welcoming you back to Yeomans for your next visit. Yeomans

• 4 months ago

  I collected my Audi A6 yesterday from Yeomans Audi Truro , it was a 345 mile drive for me , but it was definitely worth it . Previously , my last three cars were purchased from car supermarkets and all left a bitter taste in my mouth . I received a fair part exchange for my car as well and the Audi A6 had been fairly priced up with a service , a one year M.O.T , a one year warranty plus four new Michelin tyres . From the beginning to the end the whole process was first class , they did exactly what I expected them to do in terms of customer service . This is how car dealers should operate , but too many people in the car business these days are dishonourable . Franchised car dealers have a reputation for being slightly expensive , they possibly were in my case , but to get this type of service , you have to pay more , but you also get more in return , in my book it was definitely worth it . Yeomans are not a big player compared to Sytner and Stratstone , but they just get it done correctly . Both Audi and Yeomans Audi are a great combination , plus you add into the mix the diligent salesmanRobin , who is a long time employee at Audi Trurosadly , due to the distances involved I am unable to have more work done in the future at Yeomans . I now have to deal with Sytner Audi , I am pretty sure Sytner will not be as focused as Yeomans are . I have been buying cars for 43 years , this deal was easily the most memorable , I never knew buying a car could be so enjoyable . If you want to buy a car from a dealership which has standards , you will not be disappointed in Yeomans Audi Truro . Call in and ask for Robinyou will not regret itAlso I would like to give a shout out to Audiyou have a great dealer tucked away in Cornwall , with amazing staffI hope you appreciate the efforts that they go to maintain the Audi brand imageBy the way , I have never given a car dealer review before , as I have never thought they deserved one .

  Chris Lacey Yeomans Audi Truro
  Response from Yeomans 4 months ago

  Hello Chris, Thank you so much for taking the time to write such a comprehensive and thoughtful review. For someone with 43 years of car-buying experience to say this was your most enjoyable deal ever is truly the highest compliment we could hope to receive. We are delighted that the 345-mile journey proved worth it. We believe that fair pricing, combined with the peace of mind of a full service, and a comprehensive warranty, is what sets a Yeomans experience apart. We are particularly proud of Robin; as a long-standing member of our team, his diligence and "first-class" approach are exactly what we aim for. It is heartening to hear that our "smaller" family-run feel resonated more with you than the larger national groups. While we are sorry that the distance means we won’t see you for your routine servicing, we are so glad we could provide you with a car and an experience that changed your outlook on the industry. We will be sure to share your "shout out" with Robin, the Truro team, and Audi UK! Enjoy every mile in your Audi A6, it was a pleasure doing business with you. Yeomans

• 4 months ago

  Superb location with extremely nice and helpful staff. Been there for the first time for a service and gearbox oil change and the booking was done super easy over the phone. They offered me a courtesy car and the whole process was quick and on point. Follow up call was received in the next day to make sure I'm happy with everything and the car is running fine. Great experience overall, I would highly recommend them.

  Dana Georgiana Yeomans Audi Truro
  Response from Yeomans 4 months ago

  Hi Dana, Thank you for such a detailed and positive review! We are thrilled to hear that your first visit to us for your service and gearbox oil change was such a success. It is important to us that the process is quick and on point from the very first phone call, so we’re glad the booking and courtesy car arrangements made your day easier. We believe the service doesn't end when you drive off the forecourt, so it’s wonderful to know you appreciated the follow-up call the next day. Thank you for your high recommendation, we look forward to welcoming you back to our location in the future! Yeomans

• 4 months ago

  Very helpful assistant, who dealt with my warranty registration question, very quickly and efficiently.

  Antony Bob Yeomans Audi Truro
  Response from Yeomans 4 months ago

  Hello Antony, Thank you for taking the time to leave us a review. We are very pleased to hear that our team was able to assist you with your warranty registration so quickly and efficiently. We know that these details are important for your peace of mind, so we're glad we could get it sorted for you without any ##. If you need anything else in the future, please don't hesitate to reach out! Yeomans

• 5 months ago

  I have used Audi Truro servicing a couple of times now, and am very impressed with the amazing customer service they offer there. They are honest and open about what needs doing and charge very reasonably. The mechanic even did a video of what needed doing as a matter of course, and sent it to me, so I knew they weren’t just trying to make money out of me. I would definitely recommend Audi Truro. The staff are professional and friendly. They even wash your car before giving it back to you! Thank you to Audi Truro - you’re doing a great job that can’t be bettered, in my opinion.

  Emma O'Donnell Yeomans Audi Truro
  Response from Yeomans 4 months ago

  Hello Emma, Thank you so much for your glowing review! We are thrilled to hear that you have been consistently impressed with our service department. At Truro Audi, we believe that transparency is key, so it is great to know that the technician’s video gave you peace of mind and confidence in the work being carried out. It is also wonderful to hear that you find our team professional, friendly, and our pricing reasonable. We always aim to return your car in better condition than it arrived, so we’re glad you enjoyed the complimentary wash! Thank you for your high recommendation, we truly appreciate your trust in us and look forward to seeing you again for your next service. Yeomans

• 6 months ago

  I wanted to share my experience with Truro Audi. This is by far one of the best car dealerships I’ve come across. Their customer service truly makes you feel like you’re dealing with people who care about your car journey and finding the right vehicle for you. Whether it’s test drives or servicing, nothing is too much trouble. They consistently go above and beyond, and it’s the kind of service that makes you want to keep coming back. Outstanding service5 stars.

  stuart ashton Yeomans Audi Truro
  Response from Yeomans 6 months ago

  Hello Stuart, Thank you for sharing your wonderful experience with Truro Audi! It means the world to us to hear that you consider us one of the best car dealerships you've come across. Our mission is truly to ensure every customer feels like we care about their entire car journey, from finding the right vehicle to providing outstanding support with test drives and servicing. We are delighted that you feel we consistently go above and beyond and that this level of service encourages you to keep coming back. Your five-star feedback is greatly appreciated. We look forward to welcoming you back to Truro Audi soon! Yeomans

• 7 months ago

  No comment.

  Actarus 72 Yeomans Audi Truro
  Response from Yeomans 7 months ago

  Thank you Actarus for the review!

• 7 months ago

  Excellent service.

  Conrad Riley Yeomans Audi Truro
  Response from Yeomans 7 months ago

  Thank you so much for your wonderful review! We truly appreciate your kind words and look forward to welcoming you back in the future for any of your automotive needs.

• 8 months ago

  No comment.

  John Ballard Yeomans Audi Truro
• 8 months ago

  Over from Germany on holiday with Q3 in StMawesyellow warning engine icon lightsYeomans diagnosedreset softwareproblem solvedsent me on my wayfree-of-chargethat’s serviceDANKESCHÖNAT LEAST I THOUGHTI wondered about the still very high fuel consumption up from around 6.5 to around 10.5 l/100km. Upon my return to Germany my first visit was to the Audi centre in my home town. A preliminary fault read-out showsLambda sensor 1 - too slowLambda sensor 2 - lean mixture (probably the reason more fuel than necessary was being consumedengine idle rough. How they had been able to extinguished the yellow warning icon in the display under these conditions is still a puzzle to be solved. Obviously no attempt had been made to define or rectify the condition. As soon a full diagnosis has been made and repaired I will be reporting this to AUDI. It could have ruined the cat.or even the engine!

  Ian Johnson Yeomans Audi Truro
  Response from Yeomans 8 months ago

  Thank you, Ian, for the review. We’re so pleased we could get you back on the road quickly during your holiday and that the team were able to help resolve the issue. Safe travels back to Germany, danke schön from all of us at Yeomans! 🇩🇪

• 1 year ago

  No comment.

  Jo Hamilton Yeomans Audi Truro
  Response from Yeomans 1 year ago

  Thank you rating us with five stars, Jo!

• 1 year ago

  Excellent service from Yeoman's Audiarrived in Cornwall with a message on my car (check towbar bracket) all sorted by Yeoman's. Brilliant service Thank You

  Norman Hodgson Yeomans Audi Truro
  Response from Yeomans 1 year ago

  Thank you, Norman, for your kind review! We’re so glad we could help get your Audi sorted quickly and efficiently during your time in Cornwall. Safe travels, and thank you again for your feedback!

• 1 year ago

  No comment.

  Morné Rossouw Yeomans Audi Truro
  Response from Yeomans 1 year ago

  Thank you Morné for the five stars!

• 1 year ago

  We’ve been proud Audi owners for years11 cars, 8 of them personal purchasesand our recent experience at Yeomans Audi in Truro, working with Billy White, was exceptional as always. Billy has been our trusted point of contact for our last three purchases, and each time he has demonstrated professionalism, an attentive approach, and a genuine commitment to customer satisfaction. He really listened and understood our needs, ensuring the process felt seamless and stress-free. His communication throughout the journeyfrom build updates to shipping, delivery, and collectionwas clear, timely, and reassuring. Billy also makes the entire experience enjoyable. His approachable and friendly nature brings the perfect balance of fun and focus to the car-buying process. We’re really grateful for Billy’s guidance and won’t be going anywhere else for our next Audi purchase. If you’re looking for first-class service and an exceptional car-buying experience, we recommend asking for Billy White at Yeomans Audi in Truro!

  Jeff Nicholls Yeomans Audi Truro
  Response from Yeomans 1 year ago

  Thank you so much, Jeff, for your outstanding and heartfelt review! We're incredibly grateful for your continued loyalty and proud to have been part of your Audi journey over the years. It's fantastic to hear that Billy White has once again delivered the exceptional service and care that keeps you coming back. His professionalism, attention to detail, and genuine dedication to his customers truly set him apart, and your kind words mean the world to him and the whole team here at Yeomans Audi Truro. We’re thrilled that your experience was smooth, enjoyable, and memorable from start to finish. Thank you for your glowing recommendation — we look forward to welcoming you back for Audi number 12 when the time comes!

• 1 year ago

  No comment.

  Melody-rose Bridal Hair Yeomans Audi Truro
• 1 year ago

  Lovely clean showroom.. excellent sales team

  Sharriee Barley Yeomans Audi Truro
  Response from Yeomans 1 year ago

  Thank you Sharriee for the kind words about our showroom and our sales team!

• 1 year ago

  No comment.

  Sarah Jolly Yeomans Audi Truro
  Response from Yeomans 1 year ago

  Thank you for the five-star rating, Sarah!

• 1 year ago

  No comment.

  Nonoe Noe Yeomans Audi Truro
  Response from Yeomans 1 year ago

  Thank you Nonoe for the five stars!

• 1 year ago

  Whilst in Cornwall I contacted Yeomans Audi having discovered our A4 Allroad had a broken rear coil spring. Jack answered my call and after a short conversation with the workshop was able to book the car in a few days hence and organise a loan car. The service his colleague Sam provided on the day of repairs was exemplary. The repair was completed under our extended warranty and our car was returned spotless. An all-round positive experience and, dare I say it, beating the customer service experience by a mile at our regular Audi dealership!

  Peter Copping Yeomans Audi Truro
  Response from Yeomans 1 year ago

  Thank you Peter for the five-star review! We're delighted to hear our team was able to your A4 Allroad back on the road without any fuss and you had an all-round positive experience with us! We hope we're able to welcome you back to our dealership one day!

• 1 year ago

  No comment.

  Jamie Geary Yeomans Audi Truro
  Response from Yeomans 1 year ago

  Thank you Jamie for the five-star rating!

• 1 year ago

  No comment.

  Rob Sharpe Yeomans Audi Truro
  Response from Yeomans 1 year ago

  Thank you for rating us five stars, Rob!

• 1 year ago

  No comment.

  Luke Cummins Yeomans Audi Truro
  Response from Yeomans 1 year ago

  Thank you Luke for the five-star rating!

• 1 year ago

  Billy White was excellent at guiding me through vehicle options and performance comparisons. He understood my requirements and my concerns and gave me a lot of useful information; he also ensured I had a thorough test drive of a vehicle that might have suited. On this occasion a purchase did not go ahead but I would contact him/Yeomans again in future

  Clare Stanton Yeomans Audi Truro
  Response from Yeomans 1 year ago

  Thank you Clare for the five-star review! We're delighted you had an excellent experience with Billy despite no purchase ultimately being made. We wish you all the best on your car-buying journey and hope to see you again in the future!

• 1 year ago

  I have always felt warmly welcomed here. In particular, I find Sam Prince at the front desk to be exceptionally knowledgeable, helpful, and a true asset to both the front desk and the Audi team. Thank you Sam for being helpful and understanding.

  Rachel Meenaghan Yeomans Audi Truro
  Response from Yeomans 1 year ago

  Thank you for your kind words, Rachel! We're delighted to hear that you have had such a positive experience with Sam Prince at the front desk. Thank you for taking the time to acknowledge his exemplary customer service. Your kind words will surely be appreciated by him!

No reviews available