4.4
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5 Stars
250
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4 Stars
27
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3 Stars
7
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2 Stars
7
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1 Star
34
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4 days ago
First class service, they are a fantastic team and one of the main reasons I have my third Audi! I have never been disappointed with any aspect of their service and feel valued and reassured. Well done!
Gary Jane Yeomans Audi TruroResponse from Yeomans 2 days agoHello Gary, Thank you so much for taking the time to share your feedback and leave such an exceptional review! We are absolutely thrilled and deeply honoured to hear that our team is one of the main reasons you are now driving your third Audi with us. Earning your long-term loyalty and knowing you have never been disappointed with any aspect of our service means the world to our entire team. We will share your kind words and high praise directly with our sales, aftersales, and dealership management team. Thank you for your continued loyalty and trust in Yeomans, Gary, and we wish you many more happy, thrilling, and safe miles ahead in your new Audi! Yeomans
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5 days ago
5 StarsOutstanding Service from Truro AudiI recently collected my brand-new Audi Q6 from Truro Audi, and I honestly couldn't be happier with both the car and the fantastic service I received. A massive thank you to **Stephen Humphreys** for making the whole experience such a pleasure. From start to finish, Stephen was incredibly professional, friendly, knowledgeable and genuinely helpful. Nothing was ever too much trouble, and he kept me informed throughout the entire process, making everything feel effortless and enjoyable. The handover was excellent, with plenty of time taken to explain the car's features and make sure I was completely happy and comfortable before driving away. It's refreshing to deal with someone who genuinely cares about their customers and takes pride in delivering such a high standard of service. I've now had the chance to properly enjoy my new Audi Q6, and I can honestly say **I'm absolutely loving itWhat an incredible car! Stephen has also been fantastic with his aftersales follow-up, checking that everything is going well and offering help whenever needed. That personal touch really does make all the difference. A heartfelt thank you to Stephen and everyone at Truro Audi for such a wonderful experience. You've made collecting my new car feel truly specialI wouldn't hesitate to recommend Truro Audi, and especially Stephen, to anyone looking for a new Audi. First-class service all the way
Daniel Watts Yeomans Audi TruroResponse from Yeomans 2 days agoHi Daniel, Thank you so much for taking the time to share such a wonderfully detailed, glowing, and heartfelt 5-star review! We are absolutely thrilled to hear about your experience collecting your brand-new Audi Q6, and it is fantastic to know how well Stephen looked after you. Most of all, we're delighted that you are thoroughly loving your new Audi Q6! We will share your high praise directly with Stephen and our management so he receives the recognition he deserves. Thank you for choosing Truro Audi, Daniel, and we wish you countless amazing journeys ahead in your new Q6! Yeomans
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1 week ago
Billy was super helpful well knowledgeable Made my all process to purchase the car a lot easier. He went above and beyond. Thx Billy
Van Haxhia Yeomans Audi TruroResponse from Yeomans 1 week agoHello, Thank you so much for taking the time to share your feedback and leave such a brilliant review! We are absolutely delighted to hear about your experience with Billy. Going above and beyond for our guests is what he strives for every day, and we will share your kind thank-you directly with him and the dealership management team today to recognize his hard work. Thank you for choosing Yeomans, and we wish you many happy, smooth, and enjoyable miles ahead in your new car! Yeomans
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2 weeks ago
In my experience over 20 years Yeomans Truro Audi treat their customers with dignity, respect, and kindness, and your vehicle with perfect care, for service appointments bookings, servicing, and during your vehicle collection.
David Dawkins Yeomans Audi TruroResponse from Yeomans 2 weeks agoHi David, Thank you so much for taking the time to share such a deeply meaningful review! To have earned your trust and loyalty over two decades is the highest honour for our entire team. Knowing that you have found us to consistently deliver dignity, respect, and kindness for 20 years means the world to us. We will pass your exceptional feedback directly to the dealership management and service teams today to celebrate their long-standing dedication. Thank you for being such a valued and treasured member of the Truro Audi family, David, and we look forward to continuing to look after you and your vehicle for many more years to come! Yeomans
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3 weeks ago
Ollie and Dan where great a great service from start to finish excellent
Oliver Warren Yeomans Audi TruroResponse from Yeomans 3 weeks agoHello Oliver, Thank you so much for taking the time to share your review! We are delighted to hear about your experience with Ollie and Dan. We will pass your feedback directly to both of them today to celebrate their excellent teamwork. Thank you for choosing Yeomans, Oliver, and we wish you many happy and safe miles ahead! Yeomans
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1 month ago
No comment.
Kevin Taylor Yeomans Audi TruroResponse from Yeomans 4 weeks agoHi Kevin, Thank you so much for the five star review! Yeomans
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1 month ago
Fantastic service from Ross.
Samuel Trudgian Yeomans Audi TruroResponse from Yeomans 1 month agoHello Samuel, Thank you so much for taking the time to share your feedback! We are delighted to hear that you experienced fantastic service from Ross. He takes great pride in delivering top-quality care and support to every customer. We will make sure your kind praise is passed directly to Ross to celebrate his great work. Thank you for choosing Yeomans, Samuel, and we look forward to welcoming you back in the future! Yeomans
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1 month ago
Excellent professional service, Ollie was extremely helpful and advised us on every aspect of the models we were looking at .
David Rule Yeomans Audi TruroResponse from Yeomans 1 month agoHi David, Thank you so much for taking the time to share your feedback! We are delighted to hear that Ollie provided such excellent and professional support during your visit. Thank you for choosing Yeomans and please don't hesitate to reach back out if you have any further questions about your model options! Yeomans
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1 month ago
Were to start, from walking through the showroom door to collecting my RS3 yesterday the experience as been 1st class. All the staff are polite and friendly, I dealt with Ollie and it as been a fantastic experience,the knowledge the no pushy sales technique the helpfulness but most of all the enthusiasm. Even a courtesy phone call the day after, to ask if I need any help or advice regarding my new car.I would highly recommend Audi Truro. A big thank you Ollie and all the team. Nick mason
Nick Mason Yeomans Audi TruroResponse from Yeomans 1 month agoHello Nick, Thank you so much for taking the time to share such an incredible review, and massive congratulations on your new Audi RS3! We are absolutely thrilled to hear that your experience with us from start to finish was nothing short of 1st class. Ollie takes immense pride in his work, and it’s brilliant to hear how his product knowledge, non-pushy approach, helpfulness, and genuine passion for the Audi brand shone through. We will make sure your glowing praise and personal thanks are shared directly with Ollie and the entire Audi Truro team today to celebrate their fantastic work. Thank you for choosing us and enjoy every single exciting mile in your incredible RS3! Yeomans
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1 month ago
Ross at Audi Truro excellent customer service
Sandra Evans Yeomans Audi TruroResponse from Yeomans 1 month agoHi Sandra, Thank you for taking the time to leave us such a great review! We are thrilled to hear about your experience with Ross. Knowing he took such wonderful care of you means a lot to our team. We’ll make sure your kind feedback is passed directly to Ross and the Audi Truro team today to celebrate his great work. Thank you for choosing Yeomans, Sandra, and we look forward to welcoming you back again in the future! Yeomans
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2 months ago
Great service from Oliver Stratton at Yeomans Truro. Excellent customer service, very professional and friendly. Would very highly recommend . Thank you .
Angie Stanaway Yeomans Audi TruroResponse from Yeomans 2 months agoHi Angie, Thank you so much for taking the time to leave such a wonderful review and high recommendation! We are thrilled to hear about your great experience with Oliver! He takes pride in combining top-tier professionalism with a warm, friendly approach. We’ll make sure your glowing praise is passed directly to Oliver to celebrate his excellent work. Thank you for choosing Yeomans, Angie, and we wish you many happy miles ahead! Yeomans
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2 months ago
On holiday and our Audi Q5 started playing up , we took to this garage and they greeted us with a smile and free refreshments. They kindly gave the car a once over and reassured us all ok and safe to drive , just a small misfire had happened! No charge no fee ! Just a polite hand shake and wished us a good holiday . What fantastic customer service . Thank you
Kim Scott Yeomans Audi TruroResponse from Yeomans 2 months agoHello Kim, Thank you so much for taking the time to share this wonderful review! Car trouble while on holiday is every driver’s worst nightmare, so we are absolutely thrilled that our team could give you complete peace of mind, free refreshments, and a clean bill of health for your Audi Q5 without adding any stress or cost to your trip. We’ll share your kind words with the whole garage team today to celebrate their fantastic gesture. Enjoy the rest of your holiday, Kim, and safe travels on the drive back home! Yeomans
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4 months ago
Great customer service from Billy at Audi Truro. We arrived quite late in the afternoon, without prior notice, but were still given the opportunity to test drive our chosen Audi Q3. No sales pressure, just sensible, useful information to make an informed decision. We decided to make the purchase, and the car was available to collect just 2 days later. The car was in pristine condition. Billy gave , a clear explanation of the controls, and more importantly the softwareWe were very impressed.
Stephen Riley Yeomans Audi TruroResponse from Yeomans 4 months agoHi Stephen, Thank you so much for taking the time to share your fantastic, detailed five-star review! Huge congratulations on your new Audi Q3! We're thrilled to hear how impressed you were with your experience at Audi Truro. We know that life is busy, so even when guests arrive unannounced late in the afternoon, our goal is always to be as accommodating as possible. It is wonderful to hear that Billy provided a relaxed, pressure-free environment with the sensible, useful information you needed to make your decision comfortably. We are especially glad you found his walkthrough of the controls and the software so valuable. We'll be sure to pass your glowing feedback directly along to Billy and the rest of the Truro team. Thank you for choosing Audi Truro, and we wish you many happy miles ahead! Yeomans
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5 months ago
nice showroom was in the area so had a look around chap there was nice and yeah sat in some nice cars aswell
Charley Oldham The f1 guy Yeomans Audi TruroResponse from Yeomans 5 months agoHi Charley, Thank you for dropping by and for leaving us a review! We are so glad you enjoyed looking around our showroom and taking a seat in some of our cars. Whenever you're back in the area, feel free to pop in again. You're always welcome! Yeomans
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5 months ago
No comment.
Jonathan “Jono” Piperithis Yeomans Audi TruroResponse from Yeomans 5 months agoThank you so much for leaving us a five-star review, Jonathan. We truly appreciate you taking the time to share your positive experience. We're delighted to hear that you found our service supportive and that we were able to assist you with your requests. Our team is always here to help, so if you have any further questions or need additional support in the future, please don't hesitate to reach out to us again.
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6 months ago
No comment.
David Carter Yeomans Audi TruroResponse from Yeomans 6 months agoMany thanks David for the five-star rating!
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7 months ago
Audi Truro has given exemplar service. The A3 purchased is a joy to drive. The handover was beyond great. Every detail about the car was explained and without doubt Ollie knew the ins and outs of the car, explaining all questions in clear plain language. The purchase and handover experience made it all a relaxing and enjoyable event. Audi Truro gets 5 stars.
alistair rivers Yeomans Audi TruroResponse from Yeomans 7 months agoHello Alistair, Thank you for the five-star review and for such wonderful feedback! We are thrilled to hear that you are enjoying your Audi A3! We take great pride in our handovers, so it’s fantastic to know that Ollie made the experience so relaxing and informative for you. His deep knowledge of our vehicles is a great asset, and we're glad he could answer all your questions so clearly. We will be sure to pass your thanks along to Ollie and the rest of the Audi Truro team. We wish you many happy miles in your new car! Yeomans
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7 months ago
Amazing dealer sales staff are brilliant very knowledgeable polite no hard sell handover no rush every aspect of vehicle explained car was immaculate.
Kenny Hunter Yeomans Audi TruroResponse from Yeomans 7 months agoHello Kenny, Thank you so much for the 5-star review! We are thrilled to hear that you had such an "amazing" experience with our sales team. We believe that the handover is one of the most important parts of the journey, so it’s great to know that our staff took the time to explain every aspect of your new vehicle without any rush. Knowing the car was immaculate and that you felt no hard sell pressure is exactly the feedback we love to hear. We wish you many happy miles of driving! Yeomans
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8 months ago
Punctual, polite and efficient. Comfy waiting area with free coffee and I got my car back washed
Laurie O'Toole Yeomans Audi TruroResponse from Yeomans 8 months agoHi Laurie, Thank you for the thumbs up and the great feedback! We are so glad to hear that you enjoyed our waiting area and that our team provided a punctual and polite service. We believe that a comfy seat and a good coffee make all the difference while you wait, and we're delighted you got your car back looking its best with a fresh wash! We look forward to welcoming you back to Yeomans for your next visit. Yeomans
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8 months ago
I collected my Audi A6 yesterday from Yeomans Audi Truro , it was a 345 mile drive for me , but it was definitely worth it . Previously , my last three cars were purchased from car supermarkets and all left a bitter taste in my mouth . I received a fair part exchange for my car as well and the Audi A6 had been fairly priced up with a service , a one year M.O.T , a one year warranty plus four new Michelin tyres . From the beginning to the end the whole process was first class , they did exactly what I expected them to do in terms of customer service . This is how car dealers should operate , but too many people in the car business these days are dishonourable . Franchised car dealers have a reputation for being slightly expensive , they possibly were in my case , but to get this type of service , you have to pay more , but you also get more in return , in my book it was definitely worth it . Yeomans are not a big player compared to Sytner and Stratstone , but they just get it done correctly . Both Audi and Yeomans Audi are a great combination , plus you add into the mix the diligent salesmanRobin , who is a long time employee at Audi Trurosadly , due to the distances involved I am unable to have more work done in the future at Yeomans . I now have to deal with Sytner Audi , I am pretty sure Sytner will not be as focused as Yeomans are . I have been buying cars for 43 years , this deal was easily the most memorable , I never knew buying a car could be so enjoyable . If you want to buy a car from a dealership which has standards , you will not be disappointed in Yeomans Audi Truro . Call in and ask for Robinyou will not regret itAlso I would like to give a shout out to Audiyou have a great dealer tucked away in Cornwall , with amazing staffI hope you appreciate the efforts that they go to maintain the Audi brand imageBy the way , I have never given a car dealer review before , as I have never thought they deserved one .
Chris Lacey Yeomans Audi TruroResponse from Yeomans 8 months agoHello Chris, Thank you so much for taking the time to write such a comprehensive and thoughtful review. For someone with 43 years of car-buying experience to say this was your most enjoyable deal ever is truly the highest compliment we could hope to receive. We are delighted that the 345-mile journey proved worth it. We believe that fair pricing, combined with the peace of mind of a full service, and a comprehensive warranty, is what sets a Yeomans experience apart. We are particularly proud of Robin; as a long-standing member of our team, his diligence and "first-class" approach are exactly what we aim for. It is heartening to hear that our "smaller" family-run feel resonated more with you than the larger national groups. While we are sorry that the distance means we won’t see you for your routine servicing, we are so glad we could provide you with a car and an experience that changed your outlook on the industry. We will be sure to share your "shout out" with Robin, the Truro team, and Audi UK! Enjoy every mile in your Audi A6, it was a pleasure doing business with you. Yeomans
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8 months ago
Superb location with extremely nice and helpful staff. Been there for the first time for a service and gearbox oil change and the booking was done super easy over the phone. They offered me a courtesy car and the whole process was quick and on point. Follow up call was received in the next day to make sure I'm happy with everything and the car is running fine. Great experience overall, I would highly recommend them.
Dana Georgiana Yeomans Audi TruroResponse from Yeomans 8 months agoHi Dana, Thank you for such a detailed and positive review! We are thrilled to hear that your first visit to us for your service and gearbox oil change was such a success. It is important to us that the process is quick and on point from the very first phone call, so we’re glad the booking and courtesy car arrangements made your day easier. We believe the service doesn't end when you drive off the forecourt, so it’s wonderful to know you appreciated the follow-up call the next day. Thank you for your high recommendation, we look forward to welcoming you back to our location in the future! Yeomans
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9 months ago
Very helpful assistant, who dealt with my warranty registration question, very quickly and efficiently.
Antony Bob Yeomans Audi TruroResponse from Yeomans 9 months agoHello Antony, Thank you for taking the time to leave us a review. We are very pleased to hear that our team was able to assist you with your warranty registration so quickly and efficiently. We know that these details are important for your peace of mind, so we're glad we could get it sorted for you without any ##. If you need anything else in the future, please don't hesitate to reach out! Yeomans
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9 months ago
I have used Audi Truro servicing a couple of times now, and am very impressed with the amazing customer service they offer there. They are honest and open about what needs doing and charge very reasonably. The mechanic even did a video of what needed doing as a matter of course, and sent it to me, so I knew they weren’t just trying to make money out of me. I would definitely recommend Audi Truro. The staff are professional and friendly. They even wash your car before giving it back to you! Thank you to Audi Truro - you’re doing a great job that can’t be bettered, in my opinion.
Emma O'Donnell Yeomans Audi TruroResponse from Yeomans 9 months agoHello Emma, Thank you so much for your glowing review! We are thrilled to hear that you have been consistently impressed with our service department. At Truro Audi, we believe that transparency is key, so it is great to know that the technician’s video gave you peace of mind and confidence in the work being carried out. It is also wonderful to hear that you find our team professional, friendly, and our pricing reasonable. We always aim to return your car in better condition than it arrived, so we’re glad you enjoyed the complimentary wash! Thank you for your high recommendation, we truly appreciate your trust in us and look forward to seeing you again for your next service. Yeomans
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10 months ago
I wanted to share my experience with Truro Audi. This is by far one of the best car dealerships I’ve come across. Their customer service truly makes you feel like you’re dealing with people who care about your car journey and finding the right vehicle for you. Whether it’s test drives or servicing, nothing is too much trouble. They consistently go above and beyond, and it’s the kind of service that makes you want to keep coming back. Outstanding service5 stars.
stuart ashton Yeomans Audi TruroResponse from Yeomans 10 months agoHello Stuart, Thank you for sharing your wonderful experience with Truro Audi! It means the world to us to hear that you consider us one of the best car dealerships you've come across. Our mission is truly to ensure every customer feels like we care about their entire car journey, from finding the right vehicle to providing outstanding support with test drives and servicing. We are delighted that you feel we consistently go above and beyond and that this level of service encourages you to keep coming back. Your five-star feedback is greatly appreciated. We look forward to welcoming you back to Truro Audi soon! Yeomans
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11 months ago
No comment.
Actarus 72 Yeomans Audi TruroResponse from Yeomans 11 months agoThank you Actarus for the review!
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1 year ago
Excellent service.
Conrad Riley Yeomans Audi TruroResponse from Yeomans 1 year agoThank you so much for your wonderful review! We truly appreciate your kind words and look forward to welcoming you back in the future for any of your automotive needs.
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1 year ago
No comment.
John Ballard Yeomans Audi Truro -
1 year ago
Over from Germany on holiday with Q3 in StMawesyellow warning engine icon lightsYeomans diagnosedreset softwareproblem solvedsent me on my wayfree-of-chargethat’s serviceDANKESCHÖNAT LEAST I THOUGHTI wondered about the still very high fuel consumption up from around 6.5 to around 10.5 l/100km. Upon my return to Germany my first visit was to the Audi centre in my home town. A preliminary fault read-out showsLambda sensor 1 - too slowLambda sensor 2 - lean mixture (probably the reason more fuel than necessary was being consumedengine idle rough. How they had been able to extinguished the yellow warning icon in the display under these conditions is still a puzzle to be solved. Obviously no attempt had been made to define or rectify the condition. As soon a full diagnosis has been made and repaired I will be reporting this to AUDI. It could have ruined the cat.or even the engine!
Ian Johnson Yeomans Audi TruroResponse from Yeomans 1 year agoThank you, Ian, for the review. We’re so pleased we could get you back on the road quickly during your holiday and that the team were able to help resolve the issue. Safe travels back to Germany, danke schön from all of us at Yeomans! 🇩🇪
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1 year ago
No comment.
Jo Hamilton Yeomans Audi TruroResponse from Yeomans 1 year agoThank you rating us with five stars, Jo!
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1 year ago
Excellent service from Yeoman's Audiarrived in Cornwall with a message on my car (check towbar bracket) all sorted by Yeoman's. Brilliant service Thank You
Norman Hodgson Yeomans Audi TruroResponse from Yeomans 1 year agoThank you, Norman, for your kind review! We’re so glad we could help get your Audi sorted quickly and efficiently during your time in Cornwall. Safe travels, and thank you again for your feedback!
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