Diagnostic Technician/Workshop Controller - Yeomans Nissan Aldershot

Yeomans Nissan Aldershot are looking for a talented and hard-working Diagnostic Technician/Workshop Controller to join their busy servicing department.

As Diagnostic Technician/Workshop Controller, you will be tasked with diagnosing and repairing the most complex vehicle faults whilst also overseeing and managing the rest of the team. You will also manage and develop more junior colleagues when necessary.

Key duties:

• Provide support to the workshop and service team
• Ensure every servicing job meets the required standards, including any administrative processes
• Diagnose highly complex faults
• Work on the most complex repairs and diagnostic repairs in accordance with the brands technical standards, as well as helping the rest of team when required
• Discuss technical issues/works directly with customers and explain the work that has been carried out
• Provide a knowledgeable, courteous, responsive, and efficient service to all workshop customers, personifying the brand.

Person requirements:

• Relevant formal qualifications
• Previous experience as a Diagnostic Technician/Workshop Controller
• Possess good communication skills with the ability to explain technical information to colleagues and customers accurately and concisely.
• Passionate about the industry
• Customer focused - able to keep customers experience and safety in mind throughout the service or diagnosis and repair.
• Team player – assist other technicians when workshop is under pressure and take ownership of any safety issues you identify in the workshop.
• Honest with high levels of integrity
• A full clean UK Driving Licence

Previous experience at a Nissan dealership would be advantageous but is not essential as full training can be provided.

We offer a competitive salary, a subsidised lease car scheme, and an excellent working environment with many opportunities to develop and progress.

To apply, please send your CV with a covering letter to leon.ohara@yeomans.co.uk

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