MyToyota App FAQs

Check out the MyToyota FAQs below and then download the MyToyota App to experience all its great features for yourself.

Google Play

App Store

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Which platforms support the MyToyota app?

• iOS devices with version 15.0 or higher
• Android devices with version7.0 or higher but not from the brand Huawei
  

What features are available on MyToyota?

With MyToyota, you can communicate with and be in control of your car wherever your journeys take you. You can plan journeys, locate your parked car, find information on maintenance and vehicle data as well as receive important notifications about your vehicle. 

Is MyToyota available on secondhand cars?

If you buy a second-hand Toyota that supports Connected Services, you can activate Connected Services directly from your MyToyota app as long as you can prove physical access to the car (i.e mileage verification or QR code scanning). Your local retailer will be able to change the ownership of the car to your name so you can enjoy all of the app's functionality.

How can I add or delete a car? 

To add a car, you either click on 'Add Vehicle' on the homepage or if you already have a vehicle click on the My Garage icon on the top right 'add' button. To delete a car, go to My Garage , scroll down and click on 'Remove Vehicle'. 
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How do I activate Connected Services for my car?

In the MyToyota app, first select your car from My Garage, then click on Connected Services Center. Then follow the flow to activate the Connected Services that are available for your vehicle. Please note, within the activation process you will need to accept the Terms of Use and acknowledge the Privacy Notice.

What Connected Services are available?

Both Standard and Remote Services are available. Standard Services include our wide range of digital features designed to ensure your safety, privacy and comfort while you are on the go. Stay informed about your car location, battery level, driving behaviour and history, warning lights and much more. Share your car location with friends and loved ones in your network. Remote Services allow you to remotely access your vehicle to adjust a variety of settings and tailor it to your needs. Access all the essentials needed to optimize your driving experience.
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When can I access Connected Services?

Access Connected Services at any time. Car data is sent to the app when the engine is turned off. You’ll be able to view the details of your last trip after the engine has been switched off. Mobile data coverage is needed to send data, so it may not work if you park your car underground.
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How do I deactivate Connected Services? 

To permanently stop Connected Services on the MyToyota app,  select the specific car from My Garage, then click on Connected Services Center. Follow the flow to deactivate the services. 
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How can I check my active subscriptions?

Check your active and inactive subscriptions by going to My Garage, and select the section Connected Services Center.
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Where can I find information on all my previous journeys in the app?

On the Services dashboard, choose Hybrid Driving Coach (for Hybrid vehicles), EV Coaching (for Battery Electric Vehicles)  or Driving Analytics (for non-Electric vehicles). Select the All Trips tab to see your previous trips and then click on a trip to access the related driving analytics. You can also find the details of your last journey on the Home Screen dashboard.
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Contact your local Yeomans Toyota for more information on the MyToyota app. 

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