Smart Care

SMART CARE - COSMETIC DAMAGE PROTECTION

HELPING KEEP YOUR CAR IN SHOWROOM CONDITION

It’s hard to beat that new car feeling — the first time you drive a pristine and unmarked motor on the road for the first time. Sadly though, with the real world, it’s hard for any car to stay perfect forever. Potholes, cramped car parks and busy roads can leave our new cars with dents, scuffs and stone chips at the least.

In the past, you may have paid to take your car to the body shop or made an insurance claim. But what if we can show you a way of keeping that showroom feel without having to pay, or risk losing your motor insurance no-claims bonus for a small repair?

If you wanted to sort any of these out before, you may have to make an expensive trip to a body shop or claim it on your insurance. But now, with Yeomans SMART Care, you can keep your car looking as good as new without breaking the bank.

SMART Care is a ‘Small and Medium Area Repair Technique’ and makes use of the latest paint technology, alloy wheel refurbishment and paintless dent removal processes to restore your car to its showroom shine.

It only takes one call to arrange for expert repairs which usually take less than a day to carry out, meaning you can quickly get back on the road. It is the ‘SMART’ way to help keep your car in immaculate condition, protect your insurance no claims bonus and maximise its resale value when you’re ready to move into a new vehicle.

WHAT DOES SMART CARE COVER?

Professional repairs to vehicle body work:

Stone Chip up to 1.5cm in diameter and 3mm in length

Scratches up to 300mm in length, 3mm in depth and sit within two body panels

Minor Dent up to 300mm in diameter and 3mm in depth

Bumper scuffs up to 300mm in diameter and 3mm in depth

Professional repairs to alloy wheels:

Cosmetic repairs to kerbed, scratched or dented alloy wheels including Diamond and laser cut finishes

SMART Care is available for new and used vehicles, with coverage length of 12, 24 or 36 months available.

You will not be covered for damage:

that extends over more than two body panels

that occurs before the start date of your SMART Care policy

to self-healing paint, body wrap, chrome illusion paint (two tone paint finish), matt paint or bespoke paints,

that cannot be defined as a chip, light scratch, minor dent, scuffed bumper, scratched or kerbed alloy wheel

caused by rust, hail, bird droppings and tree sap

any body panel or bumper, or part of a panel or bumper that has been cracked, ripped, torn, or perforated

the replacement of any body panel or bumper, or part of a panel or bumper.

QUESTIONS REGARDING YOUR COVER...

1. Who is covered under the policy?

The vehicle is covered regardless of the driver

2. Does the policy cover more than one car?

No, only the vehicle shown on the policy certificate is covered

3. How do I make a claim?

The claims process is quick and easy. If you become aware of any damage simply call the support team on 0114 321 9883 within 30 days of its occuring and they will guide you through the claims process. When claiming this, please have your registration number to hand.

4. How many SMART claims can I make?

You can make up to 5 claims per year. In total, that equates to 5 claims with 1 year cover, 10 claims with 2 year cover and 15 claims with 3 year cover.

5. Are Diamond Cut alloy wheels covered?

SMART does cover diamond cut alloy wheels, but may be required to be sent to a specialist in some cased.

6. Is there a policy excess?

Each claim incurs a £10 excess.

7. What about my Motor Insurance no claims bonus?

Claiming on your SMART Care policy will not affect your motor Insurance no claims bonus.

8. What is not covered under the SMART Care policy?

Damage that is sustained to the body work or alloy wheels prior to purchase policy start date is excluded, and also that which exceeds the maximum permitted area; to glass, light units, decals chrome effect or beading; panels or bumpers which are perforated or cracked; beyond the scope of a SMART repair.

9. Can I transfer my SMART Care policy?

If you sell your car before the agreement, you can transfer it to a new vehicle. An administration charge will incur, however.

10. Can I cancel my SMART Care policy?

If you cancel within the first 14 days and have not made a claim, you will receive a full refund. You are entitled to a pro rata refund after 14 days provided you have not made a claim. An administration fee will be applied.

11. Are the repairs guaranteed?

All repairs are guaranteed for the lifetime of your vehicle ownership.

For more details about the Smart Care Plan contact your nearest Yeomans Toyota centre.

Brighton Toyota 01273 582 428
Eastbourne Toyota01323 505025
Worthing Toyota 01903 694499