Reviews from
Google 4.6
#
224 Reviews
4.6 Average of 224 Reviews
  • 1 day ago

    A massive thank you to David Parker! He was great from the first day I walked in, up until I collected my new Jaecoo 7. I’ve only had it a day and have had so many compliments already. I would definitely recommend David & his team, Adam & Simon

    Yeomans OMODA & JAECOO Helston
  • 3 days ago

    No comment.

    Yeomans OMODA & JAECOO Helston
    Response from Yeomans 3 days ago

    Thank you so much for the 5-star review, Sally! We’re thrilled to hear about your great experience working with David Parker. David always goes above and beyond to ensure our customers are well taken care of, and he’ll be delighted to see your kind feedback. Enjoy your purchase, and please don't hesitate to reach out if you need anything else in the future!

  • 6 days ago

    Really happy with the service from Adam. He made the whole process of buying the car really easy and straightforward, no pressure at all and always happy to help with any questions I had. He was honest, friendly and kept me updated throughout. Couldn’t fault him or the service, would definitely recommend Adam to anyone looking for a car. Cheers mate

    Yeomans OMODA & JAECOO Helston
    Response from Yeomans 6 days ago

    Thanks so much for the fantastic review! We're thrilled to hear that Adam made your car-buying experience so smooth, straightforward, and pressure-free. Transparency and great communication are top priorities for us, so it’s wonderful to know he kept you updated every step of the way. We truly appreciate your recommendation and your business. Enjoy your new car, and please don't hesitate to reach out if you need anything else in the future! Thank you

  • 1 week ago

    Purchased my first JAECOO 7 Black Luxury from Dave, and took delivery of it 1st Sept 2026. I love it! The team here at Yeomans Helston are fantastic.

    Yeomans OMODA & JAECOO Helston
    Response from Yeomans 1 week ago

    Thank you so much for the fantastic review! We are thrilled to hear that you love your new JAECOO 7 Black Luxury and that you had such a great experience taking delivery on September 1st. Dave and the entire team at Yeomans Helston truly appreciate your kind words and support. Wishing you many happy and comfortable miles in your new car—please don't hesitate to reach out if you ever need anything!

  • 2 weeks ago

    Excellent service from Charlie Elliott Webb, answered all our questions about Jaecoo filled us with confidence on placing and ordering for the car. Completed all the relevant paperwork with the DVLA for us, a very good and knowledgeable representative of Yeomans was a pleasure doing business with Charlie. Thank you

    Omoda | Jaecoo & Vauxhall Aftersales Littlehampton
    Response from Yeomans 2 weeks ago

    Thank you so much for the wonderful 5* review! We are delighted that Charlie made ordering your new Jaecoo a smooth and confident experience! I will pass on your kind words to him. Thanks again!

  • 3 weeks ago

    The sales team where fantastic, knowledgeable and helpful, the whole experience was the best I have received there communication was brilliant and very very helpful throughout the purchase process

    Yeomans OMODA & JAECOO Helston
    Response from Yeomans 3 weeks ago

    Thank you so much for the fantastic feedback! We are thrilled to hear that you had such a seamless experience and that our sales team kept you well-informed throughout your purchase. Enjoy your new purchase, and please let us know if you need anything else down the road!

  • 3 weeks ago

    Excellent team and customer service. Alex is excellent at what he does and is not pushy, but polite, professional, courteous and very patient. I love the car too!

    Omoda | Jaecoo & Vauxhall Aftersales Littlehampton
    Response from Yeomans 3 weeks ago

    Thank you so much for the review! We are really happy to hear that you love your new car. I will definitely pass on your kind words to Alex, he will be delighted to know his patience and professionalism made a difference. Thanks again!

  • 3 weeks ago

    No comment.

    Omoda | Jaecoo & Vauxhall Aftersales Littlehampton
    Response from Yeomans 3 weeks ago

    Thank you for the 5* review Laura! We are glad you had a great experience and hope to welcome you back soon. Thanks again!

  • 3 weeks ago

    No comment.

    Omoda | Jaecoo & Vauxhall Aftersales Littlehampton
    Response from Yeomans 3 weeks ago

    Thank you for your 5* review Teresa, it means a lot, we are glad you had a great experience and hope to welcome you back soon! Thanks again!

  • 4 weeks ago

    We initially turned up at the showroom to see if there was a chance of a random test drive. From that first visit, the sales team were friendly, knowledgeable and helpful. After initially speaking with Simon, we then proceeded with our further enquiries with Dave, given that my husband had dealt with him before when buying vehicles for his company. We cannot speak highly enough of Dave...approachable, honest, knowledgeable and friendly throughout the process of purchasing our vehicle. Even though we had to wait a while for our car to arrive (not the fault of Dave), he was communicative throughout our wait time. We would recommend anyone to purchase a vehicle through the Jaecoo/Omoda dealership in Helston!

    Yeomans OMODA & JAECOO Helston
    Response from Yeomans 4 weeks ago

    Hello Melanie, Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that your experience with our team at Omoda & Jaecoo Helston was so positive from the moment you walked through the door. It is fantastic that you were able to reconnect with Dave for this purchase. He takes great pride in building lasting relationships and providing honest, communicative service—especially during those patient wait times for a new vehicle to arrive. We will be sure to pass along your kind words to both Dave and Simon; they will be delighted to know they made such a great impression. Enjoy every mile in your new car, and thank you again for recommending us. If you ever need anything else down the road, we look forward to welcoming you back! Kind regards Yeomans Omoda Jaecoo Helston

  • 1 month ago

    No comment.

    Yeomans OMODA & JAECOO Helston
    Response from Yeomans 1 month ago

    Subject: Your recent feedback following your handover with Simon Dear Mr. Lugg, Thank you for taking the time to share your feedback following your recent vehicle delivery with Simon. We appreciate your candid response, as it allows us to address your concerns directly. I completely understand your frustration regarding having to adjust your display menus and turn off specific Advanced Driver Assistance Systems (ADAS) at the start of every journey. Wanting your vehicle to retain your personal preferences without extra steps each time you drive is a completely reasonable expectation, and I can appreciate how inconvenient this routine feels. I would like to clarify why the vehicle and every other manufacturers vehicle (not just the Jaecoo) operates in this manner. Under current global automotive safety standards and regulatory frameworks, ADAS features—such as Lane Keep Assist and Intelligent Speed Assistance—are required on all brand-new vehicles across every manufacturer. Because these technologies are certified as primary safety features designed to reduce collisions, regulations strictly dictate that they must default to active status upon every engine startup. Even when a driver manually turns them off for a single trip, the software is legally required to re-engage them the next time the car is started. Because this is a universal standard across all modern vehicles regardless of brand, it is a permanent regulatory setting rather than something that can be altered through a software update. When Simon demonstrated how to turn these features off, his goal was to ensure you knew how to navigate the menus to suit your preferences, however, I apologize that it was not made explicit that these settings reset upon restarting the vehicle. Simon would never intentionally omit this information. We also wanted to gently mention that our handover evaluation score specifically reflects the direct customer service and support provided by Simon during your buying experience, rather than the regulatory software requirements imposed on vehicle manufacturers. If there is anything further we can do to assist—such as demonstrating any available shortcut buttons on your screen to make disabling these features as quick as possible—please do not hesitate to contact us directly. Kind regards, Yeomans Omoda Jaecoo Helston.

  • 1 month ago

    Absolutely first class experience with Alex and the team at Omoda Jaecoo in Littlehampton from the first call, right through to collection. I cannot recommend the team, or the products highly enough! Thank you so much for a truely memorable experience.

    Omoda | Jaecoo & Vauxhall Aftersales Littlehampton
    Response from Yeomans 1 month ago

    Thank you so much for the fantastic 5* review! We are thrilled to hear that you had a outstanding experience with Alex and the rest of our team here at Omoda Jaecoo Littlehampton. I will pass on your kind words! Thank you again for choosing us, and we wish you many happy miles of driving!

  • 1 month ago

    I honestly can’t thank Adam and the team at Yeomans Jaecoo & Omoda Helston Cornwall enough for all their help. They were absolutely brilliant from start to finish. Everyone was so friendly, helpful and patient, and they really did make what could have been a stressful experience a really pleasant one. I had a few issues on my side during the process, which were nothing to do with the garage, and Adam and his colleagues were incredibly understanding and patient while helping me get everything sorted. Nothing ever felt like too much trouble, and I always felt that they genuinely wanted to help. The level of customer service was excellent, and it’s lovely to come across people who are so professional but also so approachable and kind. A huge thank you to Adam and all the team. I’m really pleased with my experience and would definitely recommend Yeomans Jaecoo & Omoda to anyone looking for a new carThank you again

    Yeomans OMODA & JAECOO Helston
    Response from Yeomans 1 month ago

    Thank you so much for taking the time to leave such a wonderful 5-star review! We are absolutely thrilled to hear about your experience with Adam and the team at Yeomans Jaecoo & Omoda Helston. Buying a new car is a big moment, and we know that unexpected hiccups along the way can be stressful. We're just glad we could provide the patience, understanding, and support needed to keep things running smoothly for you. Adam and the rest of the team always strive to deliver helpful, approachable, and professional service, so your kind words truly mean the world to us. Congratulations on your new car! We wish you many happy miles ahead, and we look forward to welcoming you back in the future. Safe travels! 🚗✨ Kind regards Yeomans Omoda Jaecoo Helston

  • 1 month ago

    Had the car looked at for a battery problem and Abin and the team were fabulous, kept us informed throughout and ultimately solved the problem. Thanks team

    Omoda | Jaecoo & Vauxhall Aftersales Littlehampton
    Response from Yeomans 1 month ago

    Thank you for your 5* review! We are so glad the team could get your battery issue sorted out and keep you updated along the way. Safe driving, and thanks for choosing us!

  • 1 month ago

    Best 105All the staff members in the showroom are the best. They were supper helpful and really kind. Gennaro was the person who guided me and helped me in my purchase. From the begining until now he was guiding me through the process with 100% confidence and help.

    Omoda | Jaecoo & Vauxhall Aftersales Littlehampton
    Response from Yeomans 1 month ago

    Thank you so much for 5* and the wonderful review! We are thrilled our showroom team took such great care of you. We will definitely pass your kind words along to Gennaro. He will be delighted to know his guidance made your purchase smooth. Congratulations on your new purchase! Thanks again!

  • 1 month ago

    From our very first phone call, I knew I was in good hands with Dave Parker. He was friendly, patient and genuinely took the time to understand what I was looking for, never making me feel pressured or rushed. When I came into the dealership, that same level of care continued. Dave answered every question honestly, explained everything clearly and made the whole process feel straightforward and enjoyable. His honesty and integrity gave me complete confidence that I was making the right decision, and his willingness to go the extra mile made all the difference. Buying a car can be daunting, but Dave made it such a positive experience from start to finish. It never felt like I was just another customerhe genuinely cared about making sure I was happy and comfortable every step of the way. I’m absolutely thrilled with my OMODA 5 and can’t thank Dave enough for everything he did. He’s a real credit to the dealership, and I wouldn’t hesitate to recommend him to anyone. If you’re looking for someone who is knowledgeable, trustworthy and genuinely cares, Dave is the person to see.

    Yeomans OMODA & JAECOO Helston
    Response from Yeomans 1 month ago

    Hey Cari, Thank you so much for taking the time to leave such a detailed and thoughtful review! We are absolutely thrilled to hear about your experience with Dave Parker. Buying a new car can certainly feel daunting, but Dave prides himself on being patient, honest, and truly customer-focused. We're delighted that he made the process so smooth and enjoyable for you from that very first phone call. Congratulations on your fantastic new OMODA 5—it's a brilliant choice! We’ll be sure to pass along your glowing feedback to Dave; reviews like this mean the world to him and the whole team here. Enjoy every mile in your new car, and please don't hesitate to reach out if you ever need anything down the road! Best regards, Yeomans Omoda Jaecoo Helston

  • 1 month ago

    No comment.

    Omoda | Jaecoo & Vauxhall Aftersales Littlehampton
    Response from Yeomans 1 month ago

    Thank you for your 5* review Mark! We do really appreciate it and hope you are enjoying your new car!

  • 1 month ago

    Excellent company to deal with

    Yeomans OMODA & JAECOO Helston
    Response from Yeomans 1 month ago

    Hi Mr. Hicks, Thank you so much for taking the time to leave us a review! We’re delighted to hear that you had an excellent experience with us. I’ll be sure to pass along your kind words to Adam Grigg—he’ll be thrilled to know he made your purchase such a smooth one. We truly appreciate your business and look forward to working with you again in the future! Best regards The team at Yeomans Omoda Jaecoo Helston

  • 1 month ago

    Purchased a Jaecoo J7 SHS PHEV, back in March and the service my wife and I received from Gennaro was nothing short of fantastic. I recently had to take it in for a software and DAB upgrade and the staff were friendly and happy to help. Work was carried out promptly within a few hours and it was even cleaned when I went to pick it up, which is in complete contrast to the experience my wife has had with a very big German car brand. Safe to say we will likely be getting another Jaecoo when we can get out of her agreement. I would definitely recommend Jaecoo Omoda Littlehampton to family and friends. As for the car it is outstanding value for money all round.

    Omoda | Jaecoo & Vauxhall Aftersales Littlehampton
    Response from Yeomans 1 month ago

    Thank you so much for the wonderful review! We are thrilled to hear that Gennaro and the team at Jaecoo Omoda Littlehampton looked after you so well. It is fantastic to know you are loving your Jaecoo J7 PHEV and that our service stood out! We truly appreciate your recommendations and look forward to helping you with your next car when the time comes!

  • 1 month ago

    Adam was very helpful and informative. We have bought new cars quite a few times over the years and he was by far the best salesman. Not too pushy but excellent at his job, a credit to your sales team.

    Yeomans OMODA & JAECOO Helston
    Response from Yeomans 1 month ago

    Hey Virginia, Thank you so much for taking the time to leave such a wonderful review! We are absolutely delighted to hear about your experience with Adam at Yeomans Omoda Jaecoo Helston. Given your experience purchasing new cars over the years, hearing that he was "by far the best salesman" you've dealt with is an incredible compliment. Striking the right balance—being thoroughly informative and helpful without ever feeling pushy—is exactly the standard we strive for. We completely agree that Adam is a credit to our team, and we will be sure to pass your kind words directly along to him. It will undoubtedly make his day! Thank you again for choosing Yeomans. We wish you many happy miles in your new car, and we look forward to seeing you again in the future! Kind regards, Yeomans Omoda Jaecoo Helston

  • 1 month ago

    Would highly recommend alan was so helpful and all the staff were polite and friendly

    Omoda | Jaecoo & Vauxhall Aftersales Littlehampton
    Response from Yeomans 1 month ago

    Thank you for your 5* review! We hope you are enjoying your new car and I will certainly pass on your kind words to Alan! Thanks again!

  • 1 month ago

    I’ve been coming here for 5 years or more. Andy and the team have been great. Very honest and fair, I would highly recommend.

    Omoda | Jaecoo & Vauxhall Aftersales Littlehampton
    Response from Yeomans 1 month ago

    Thanks Max we really appreciate your kind words and feedback, and i am glad my team delivered great service for you.

  • 2 months ago

    Had an issue with the setting up of the car and OMODA app. Adam Grigg of Yeomans Helston was so helpful. I didn’t purchase the car there as it’s on company lease but after Adams help I will definitely be using them for my servicing and future car needs. Awesome customer service from Adam!

    Yeomans OMODA & JAECOO Helston
    Response from Yeomans 2 months ago

    Thank you so much for taking the time to leave this review. We’re delighted that Adam was able to help get everything set up with your car and the OMODA app, even though the vehicle wasn’t purchased through us. It means a great deal to hear that his support has given you the confidence to choose Yeomans Helston for your future servicing and vehicle needs. We’ll make sure your kind comments are passed on to Adam. We look forward to welcoming you back.

  • 2 months ago

    Excellent service

    Omoda | Jaecoo & Vauxhall Aftersales Littlehampton
    Response from Yeomans 2 months ago

    Thank you very much for your 5* review, we really do appreciate it! We hope you enjoy your new car! Thanks again!

  • 2 months ago

    I recently ordered a Jaecoo 5 for a person I support from the dealership in Helston, and the whole experience has been excellent from start to finish. Adam Grigg made everything so easy, took the time to explain everything clearly, and answered all of our questions without ever making us feel pressured. He also arranged a two-hour test drive, which gave us plenty of time to get a real feel for the car before making our decision. Nothing was too much trouble, and his friendly, knowledgeable approach made the whole process completely stress-free. I would highly recommend Adam and the team to anyone looking for a new car. Fantastic service from start to finish. Cheers again Adam

    Yeomans OMODA & JAECOO Helston
    Response from Yeomans 2 months ago

    Thank you so much for such a lovely review. We’re delighted to hear that Adam made the experience of ordering the Jaecoo 5 straightforward, relaxed and enjoyable for you both. Making sure every customer has the time, information and space to make the right decision is really important to us, so it’s great to know the two-hour test drive and Adam’s clear, no-pressure approach helped you feel confident in your choice. We truly appreciate the recommendation and look forward to welcoming you back to Yeomans Omoda Jaecoo Helston in the future.

  • 2 months ago

    Excellent service very professional

    Omoda | Jaecoo & Vauxhall Aftersales Littlehampton
    Response from Yeomans 2 months ago

    Thank you very much for your 5* review Sandra, we really hope you enjoy the new car! Thank you again!

  • 2 months ago

    Very very helpful from the jump! The staff were amazing. It was a super smooth process and we're extremely happy with the car we got! The low deposit is what got us driving from Essex to get the car! Big big big shout out to Gennaro & Alex! Gennaro was the perfect person to talk to and deal with. He was so helpful. Alex helped finish the deal at the store and was amazing help. We can't thank them both enough!

    Omoda | Jaecoo & Vauxhall Aftersales Littlehampton
    Response from Yeomans 2 months ago

    Thank you so much for the fantastic review! We are thrilled to hear that you had a smooth experience and love your new car. I will pass on your shout out to Gennaro and Alex and thank you for your kind words!

  • 2 months ago

    No comment.

    Omoda | Jaecoo & Vauxhall Aftersales Littlehampton
    Response from Yeomans 2 months ago

    Thank you very much for your 5* review, we really do appreciate it! Thanks again!

  • 2 months ago

    Alex is very helpful and knowledgeable and really friendly

    Omoda | Jaecoo & Vauxhall Aftersales Littlehampton
    Response from Yeomans 2 months ago

    Thank you for your 5* review Mark, we wish you many miles of happy motoring. I will pass on your kind words to Alex. Thank you again!

  • 2 months ago

    Great experience I would highly recommend this showroom and staff.

    Yeomans OMODA & JAECOO Helston
    Response from Yeomans 2 months ago

    Thank you so much for the wonderful review! We are thrilled to hear that you had a great experience and enjoyed interacting with our team. Your recommendation means the world to us, and we look forward to welcoming you back to the showroom in the future!

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