Service Advisor - Yeomans Skoda Bridgwater

We are currently looking to expand our Bridgwater Service Department to meet increased customer demand, so now recruiting for a highly motivated Service Advisor to join our team at Yeomans Skoda Bridgwater.

At Yeomans, we take great pride in our excellent customer service, working hard to ensure our customers are extremely satisfied with their experience. We always aim to meet or exceed our customers expectations by understanding exactly what they need and suggesting the most appropriate solution. If you enjoy engaging with customers in a helpful, friendly and positive manner, this could be the perfect position for you!

This customer focused role requires exceptional communication skills with the ability to follow procedures and instructions in a busy working environment. With a key element of the position focused around telephone call handling, previous experience in telephone communications, as well as skills in IT literacy are essential.

Key Responsibilities Include:

• Making and receiving calls, to and from our customers whose vehicles require maintenance attention
• Converting these contacts into workshop bookings
• Appropriately up-selling related products and services as applicable
• Good interpersonal skills are key to your success in the role, as is your ability to work from your own imitative

Benefits:

In return for your hard work as a service advisor, you will be offered a highly competitive salary package and a great range of benefits, including:

• Competitive salary package
• Workplace pension (salary exchange option)
• 25 days holiday plus bank holidays
• Refer a friend rewards
• Discounted sales, MOT, products, parts & servicing
• Bonus scheme
• Supportive working environment

The successful Service Advisor will need to be smartly presented, conscientious and possess excellent communication skills. We are looking for an individual who is highly organised and efficient, whilst having the ability to build a rapport with our valued customers and develop strong and open working relationships with the wider team.

If this sounds like the position for you, apply for this exciting opportunity by sending your CV and cover letter to tom.kurz@yeomans.co.uk

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