LEVEL 3 QUALIFIED TECHNICIAN VACANCY

An excellent opportunity has arisen for a Level 3 Qualified Technician to join our new Omoda & Jaecoo dealership in Littlehampton.

We are looking for candidates with a passion for delivering the highest levels of customer service through the quality of their work. Ideally, the successful candidate will have previous franchise dealer experience in a similar role, have an eye for detail and be a team player. Current MOT Licence would be a distinct advantage, although not essential.

Key responsibilities include:

• Carry out diagnostic investigative work to identify & rectify faults
• Carry out all make servicing to manufacturer standards
• Conduct full vehicle examinations to identify non-routine defects/faults
• Carry out Electronic Vehicle Health Checks and Video Health Checks
• Carry out vehicle road testing for diagnosis and to test repairs
• Work closely with Service Advisors ensuring they are kept informed of the progress of any work and fully briefed on work completed
• Ability to discuss technical issues directly with customers when required
• Obtain appropriate authorisation before completing any work
• Build and maintain a high level of technical competence for diagnosing and servicing vehicles and utilise regular training

Personal requirements:

• Relevant formal qualification
• Possess good communication skills with the ability to explain technical information to colleagues and customers in an accurate and concise manner
• Be passionate about the industry, and committed to the development of your own technical knowledge and skills
• Customer centricity is key; keep customer experience and safety in mind throughout the service, diagnosis and repair
• Be a team player - assist other technicians when the workshop is under pressure, and take ownership of any safety issues you identify in the workshop
• An eye for detail - thorough and able to work with defined processes and guidelines
• Quality focused with a ‘first time fix’ mentality
• Operate with integrity - Yeomans is built on trust

Professionalism, self-motivation and good interpersonal skills are essential qualities, as is a full driving license. In return, we offer a great financial package and an excellent working environment with the opportunity to progress. We offer a competitive salary with bonus, main dealer training and incentives. Candidate will require own tools and a valid UK drivers licence.

If this sounds like the position for you, apply for this exciting opportunity by sending your CV and cover letter to andy.franklin@yeomans.co.uk.

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