Service Administrator - PEUGEOT

  • Type: Full-time
  • Length: Permanent
  • Salary: Competitive
  • Closing Date: 14th Jul 2026
Description

Are you a driven, enthusiastic and motivated Service Administrator? Do you thrive in a fast-paced environment? Can you deliver world class customer service? Would you like the opportunity to work for a family owned business?

We are looking to recruit a Service Administrator for our Service Department at Yeomans PEUGEOT in Worthing.

At Yeomans, we take great pride in our excellent customer service, working hard to ensure our customers are extremely satisfied with their experience. We always aim to meet or exceed our customers expectations by understanding exactly what they need and suggesting the most appropriate solution. If you enjoy engaging with customers in a helpful, friendly and positive manner, this could be the perfect position for you!

This customer focused role requires exceptional communication skills with the ability to follow procedures and instructions in a busy working environment. With a key element of the position focused on telephone call handling, previous experience in telephone communications, as well as skills in IT literacy, are essential.

Key responsibilities:

  • Meeting and greeting customers in a friendly and courteous manner throughout the day
  • Booking vehicles into the technical workshop
  • Maintaining thorough product expertise and updating your knowledge through manufacturer led training
  • Adopting a professional approach regarding the sale of repairs required
  • Maintaining good housekeeping standards and orderly administration of your work
  • Daily admin duties - job card prep, support for service team, follow up calls
Requirements
  • Detail orientated & well organised
  • Strong communication and interpersonal skills, with the ability to communicate effectively face to face, over the phone and via email
  • Excellent communication skills
  • Thorough and able to work with defined processes and guidelines
Benefits
  • Workplace pension (salary exchange option)
  • 25 days holiday plus bank holidays
  • Refer a friend rewards
  • Discounted sales, MOT, products, parts & servicing
  • Bonus scheme
  • Competitive salary
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