Reviews from
Google 4.6
#
497 Reviews
4.6 Average of 497 Reviews
  • 1 day ago

    Dropped a vehicle at this garage. Friendly atmosphere and good range of cars

    Barnard and Brough Nissan - Haywards Heath
  • 1 week ago

    We have been Nissan owners for over 20 years, and Barnard and Brough are always helpful, so much so we have just purchased a new electric Micra, Craig MacDonald was extremely patient and talked us through the various options. We LOVEthanks Craig

    Barnard and Brough Nissan - Haywards Heath
  • 2 weeks ago

    We recently bought a two-year-old used Nissan Juke from Barnard & Brough and the whole experience was excellent from start to finish. We dealt with Craig, who was genuinely lovely throughout the process. He was friendly, welcoming, and very easy to talk to, making us feel at ease from the moment we walked into the showroom. He took the time to answer all of our questions and addressed any concerns we had about the car. When we noticed a couple of small chips in the windscreen, Craig didn't hesitate to arrange for the entire windscreen to be replaced before we collected the car a week later. It was great customer service and showed that they genuinely care about delivering the car in the best possible condition. Craig also made the changeover from our old car to the new one straightforward, helping us with all the paperwork and ensuring everything went smoothly. When we returned to collect the car, he was there to greet us and made it clear that if we had any questions or issues in the future, he would be our first point of contact and would be happy to help. Overall, we couldn't be happier with our experience. We'd happily recommend Barnard & Brough Nissan, and especially Craig, to anyone looking to buy a new or used Nissan. Excellent customer service from start to finish!

    Barnard and Brough Nissan - Haywards Heath
    Response from Yeomans 1 week ago

    Masie thank you so much for taking the time to leave us such a lovely review. Your words fill me with pride for this dealership and my team. I can only echo Craig's words, please do come back to us if you need any post sales support! Enjoy your Juke, and best wishes to you and yours. Mark Raczkowski General Manager

  • 2 weeks ago

    The staff were all very helpful. Friendly knowledgeable and professional. The showroom has a calm and pleasant environment. The sales team whilst being helpful were not at all pushy and simply there to answer questions and give factual information about their vehicles.

    Barnard and Brough Nissan - Haywards Heath
    Response from Yeomans 1 week ago

    Sue and Ian, thank you so much for your continuing loyalty to Barnard and Brough, we really appreciate you taking the time to review us too. Any post sale support needed please do get in touch, and I'll be sure Jamie is ready for that overdue hug Sue! Best Wishes, Mark Raczkowski General Manager.

  • 3 weeks ago

    No comment.

    DS Salon Exeter
  • 3 weeks ago

    Huge thank you to Craig for finding me a wonderful Qashqai. Fantastic service and he was very patient and accommodating. Highly recommend Craig!

    Barnard and Brough Nissan - Haywards Heath
    Response from Yeomans 1 week ago

    Laura, thanks so much for your kind words please do get in touch if there is anything at all you need! Craig will be delighted to read this! Best Wishes, Mark Raczkowski

  • 3 weeks ago

    No comment.

    Barnard and Brough Nissan - Haywards Heath
    Response from Yeomans 3 weeks ago

    Thank you for leaving us a five star review we really appreciate it! Best wishes, Mark

  • 3 weeks ago

    Outstanding customer service and by far the best-managed dealership I’ve experienced. Professional, helpful, and a pleasure to deal with throughout. Craig was also helpful. Highly recommended!

    Barnard and Brough Nissan - Haywards Heath
    Response from Yeomans 3 weeks ago

    Thank you Damian, we appreciate you taking the time to review us. Glad you are happy, if you need any post sales support please do get in touch. Best wishes Mark

  • 3 weeks ago

    Family have braught 5 cars through these now. Everytime using Craig. He's been amazing. Couldn't recommend him any more. Team on site are fantastic. Very attentive and always willing to go the extra mile.

    Barnard and Brough Nissan - Haywards Heath
    Response from Yeomans 3 weeks ago

    Ashley, thank you so much. I’m struggling to find words to thank you for the loyalty you have shown our business, but I fully understand that this is down to Craig’s excellent service and I’ll be sure to support all my team so they can continue to serve customers how we all would want to be. All the best to you and yours, Mark.

  • 3 weeks ago

    Over the last three years my family and I have brought countless cars from B&B, specifically from Craig McDonald. I hatesales peopleit’s not my thing. I like straight talking, get the point peopleCraig has always been super helpful, informative and a pleasure to deal with. This last month he has helped three of my family members and my husband and I both purchased new cars from Craig at B&B. Always a pleasure, nothing ever too much. Over the years I’ve also had many services/MOts done and the garage has always been very helpful, professional and friendly. Thank you all, I’m sure we’ll be back when we want our next car!!!

    Barnard and Brough Nissan - Haywards Heath
    Response from Yeomans 3 weeks ago

    Thank you Katie for your kind words, they have struck a chord with me as I’m proud that all my team work in a manner that provides such outcomes for customers as the one you have described with Craig. Happy motoring and we look forward to seeing you again soon. Best wishes, Mark

  • 1 month ago

    I went to Nissan to have a look at the juke with my son. From the second we entered the show room we was welcomed and helped by Craig. Helped us decide what car was best spent a lot of time going though any questions we had. Showing us every part of the car. My son wanted to go and view one more car else where but he wasn't happy with how the other salemen in the other showroom was with him. Also with Craig nothing we asked for was to much for him. Thank you so much for your kindness and patience. I would recommend haywards heath Nissan and also ask for Craig you will be in good hands

    Barnard and Brough Nissan - Haywards Heath
    Response from Yeomans 1 month ago

    Thank you for your kind words Char, it's fair to say I am extremely proud of the team here. Craig will be delighted to read this. Enjoy your car and thank you again. Best wishes to you and yours, Mark General Manager

  • 1 month ago

    I recently had the pleasure of dealing with Craig Macdonald, and I can honestly say the service I received was exceptional from start to finish. Craig was professional, knowledgeable, and genuinely helpful throughout the entire process. He took the time to understand what I was looking for, answered all of my questions, and made everything straightforward and stress-free. His communication was excellent, keeping me informed every step of the way and ensuring everything went smoothly. What really stood out was his friendly approach and willingness to go the extra mile to make sure I was completely happy. It’s rare to come across someone who provides such outstanding customer service and clearly takes pride in helping their customers. I would highly recommend Craig to anyone looking for a professional, honest, and reliable service. A real credit to the dealership and an absolute pleasure to deal with. Thank you, Craig!

    Barnard and Brough Nissan - Haywards Heath
    Response from Yeomans 1 month ago

    Peter this is an absolute pleasure to read, thank you so much for the kind words. Best Wishes , Mark General Manager

  • 2 months ago

    Together with my wife we decided to explore the possibility of changing our car. We liked the Juke but wanted to check it out further. Our first introduction was via George who listened to us while we explained our situation. He showed us several cars within our price range until we narrowed in on the car we liked. After going through the finance options we decided to go away tothinkabout it further without leaving any contact details for him to follow up with us, he just knew us to be Mark And Debbie. The following week we came back and completed the deal. What impressed us was the customer service we were given, George was thoroughly professional in his manner and at no point did we feel pressured into making a decision. He had remembered everything we have previously discussed and it felt like a personal service. Like many reviews here I wish I could give more than stars. Will we come back when we need another car, yes without doubt, will we ask for George, again yes without doubt. Thank you Barnard & Brough

    Barnard and Brough Nissan - Haywards Heath
    Response from Yeomans 2 months ago

    Thank you Mark for your kind words. It's fair to say I'm proud of the team here and it's great to hear George impressed. If you need any post sales support please do not hesitate to get in touch. Wishing you all the very best, Mark Raczkowski.

  • 2 months ago

    I bought a Qashqai from these guys back in November. It was the easiest transaction I’ve ever had. Craig was friendly and ran through all the options I could choose without ever being pushy, and a week later my car was ready to go! A lovely area to take cars for a test drive as well, and there are drinks readily available if you’re waiting for a Service. Will definitely be heading back here when I’m next due and upgrade. Thanks!

    Barnard and Brough Nissan - Haywards Heath
    Response from Yeomans 2 months ago

    Thank you Meg, we pride ourselves on the non pushy approach and yes agreed we are lucky to be in a lovely part of the South East. Hope all is well we look forward to seeing you soon! Best Wishes, Mark General Manager

  • 2 months ago

    My parents bought a Nissan Leaf from Craig at Barnard and Brough. From arrival they were warmly greeted, offered a drink and shown potential cars. They were anxious about moving from Petrol to Electric and Craig highlighted pros and cons of both. As their car has gone to the car park in the sky Craig very kindly collected them for their test drive. He answered their questions and gave them a detailed overview. Now a couple of months in and they are still delighted withMiketheir little black Leaf that they have been on adventures to Bristol in and loved every minute. Thank you!

    Barnard and Brough Nissan - Haywards Heath
    Response from Yeomans 2 months ago

    Celine, thank you so much for taking the time to review us, and we're glad Mike is treating your parents well! Best Wishes to you and yours, Mark General Manager

  • 2 months ago

    Craig was absolutely brilliant from start to finish. He found a lovely black car for me in Portsmouth and went above and beyond by arranging for it to be brought down within just a few days. He’s been so accommodating, helpful and patient throughout the whole process, making everything feel super easy and stress-free. Nothing was too much trouble and I really appreciated all the effort he went to. I highly recommend himthank you so much Craig!

    Barnard and Brough Nissan - Haywards Heath
    Response from Yeomans 2 months ago

    Laura thank you so much for the kind words, Craig will be delighted to read this! Best Wishes Mark General Manager

  • 2 months ago

    I've been a customer of Barnard and Brough for many years, and have always been impressed with their efficient, friendly service. Having recently purchased a Juke from them, I would like to say how grateful I am to Craig for his help, advice and patience! Nothing was too much trouble for him, and I love my new carThank you Craig.

    Barnard and Brough Nissan - Haywards Heath
    Response from Yeomans 2 months ago

    Linda, thank you so much for your kind words and continuing loyalty it really means the world to us. Enjoy your car and please do not hesitate to get in touch if you need any post sales support. Best Wishes, Mark Raczkowski General Manager

  • 3 months ago

    I’ve used the service department at Yeomans DS Exeter multiple times now, and they’ve been consistently excellent. From booking to collection, everything is handled with a level of professionalism that’s hard to find. The team is efficient, knowledgeable, and actually communicates clearly—no vague updates or being left in the dark. They explain exactly what’s needed, why it’s needed, and give realistic timeframes. There’s none of the usual upselling pressure either, which immediately builds trust. Turnaround times have always been solid, and the quality of the work speaks for itself. The car comes back in top condition, and any issues are properly resolved the first time instead of patched over. Customer service is where they really stand out. The staff are approachable, organised, and clearly know what they’re doing. You’re treated like a valued customer rather than just another booking slot. If you want a service department that’s reliable, transparent, and actually competent, Yeomans DS Exeter is an easy recommendation.

    DS Salon Exeter
    Response from Yeomans 3 months ago

    Dear Rupert Robinson, Thank you for sharing your detailed experience. It's rewarding to hear that professionalism, clear communication, and quality service have consistently met your expectations. Your trust and satisfaction are highly valued. Best regards, Dp93509-Liam.Carey, DS Salon Exeter

  • 3 months ago

    I would like give 5 stars to Edward Hills because he does know how to respond according to customers' needs. Once I called the branch, he sent me a video showing me the car in details. Also, he was so patient in answering all my questions and tried his best to make sure the car will be handed to me in the perfect condition and got me a very good deal as well. Due to some hiccups, I cannot go ahead buying the car. But surely, next time I will come back all the way from London to buy a car from him. Thanks Edward.

    Barnard and Brough Nissan - Haywards Heath
    Response from Yeomans 2 months ago

    Thank you for your kind words Vincent. Enjoy your new purchase. Best Wishes, Mark Raczkowski General Manager

  • 3 months ago

    Just taken possession of our new Nissan Juke. This is the second time we’ve bought a car through Craig who was again friendly, courteous and very professional with no hard sell. The car is superb and customer service is excellent. Thank you Craig

    Barnard and Brough Nissan - Haywards Heath
    Response from Yeomans 3 months ago

    Thank you Natasha for your review we really appreciate it. I'm so pleased you chose us again for your new Juke. Please do not hesitate to get in touch if you need anything at all. Best Wishes, Mark

  • 3 months ago

    We have just bought a brand new Nissan Qashqai E-Power from Barnard & Brough and could not be more pleased with it. We first approached this Nissan dealership a few months ago when we met Craig, one of the salespeople, to discuss the possibility of us buying their demonstrator when it became available. But the deal which Craig offered us for a new model was so good that it made sense to buy new. The discount was very good. The offer for our car in part exchange was more than we expected. But most impessive was that Craig understood exactly what we found important and what we were willing to pay, and was honest and helpful throughout the whole process. No pressure, just very helpful guidance.

    Barnard and Brough Nissan - Haywards Heath
    Response from Yeomans 3 months ago

    Thanks Carol, Craig will be delighted to read this Thanks for choosing B&B and enjoy your car Best Wishes Mark Raczkowski

  • 4 months ago

    Sometimes a good business is judged on how well they look after you once the deal is done. I drove 80 miles to by a £10k Qashqai, believing that main dealers don’t sell older cars unless they are of a high standard. Well, not disappointed. Though a few marks on the bodywork the wrap around warranty, pre handover service and even extra fuel was the deciding factor. Then, on collection, a faulty seat tensioner meant I’d already left my niece for a pre booked evening out and she got ##ed until 6.30. (I left at 5.15). They sorted what they could and will collect, leave a courtesy car, and repair it next week. A £10,250, 6 year old, 70k miles car, sold by them, full main dealer service stamps and one owner who exchanged for another. I’d tracked the non main dealers and it’s really scary, some really crap, ex auction, cars with wild promises. What’s not to like about this dealer and the help of Edwards Hills and the team. I’d purchased a Qashqai from Yeomans Basingstoke last July and following recommendations, that’s 4 Qasqai’s bought from Yeomans in the past 12 months from friends and family.

    Barnard and Brough Nissan - Haywards Heath
    Response from Yeomans 3 months ago

    Such a nice review to read Mike thanks for this and hope you’re enjoying the car Best wishes to you and yours Mark Raczkowski

  • 4 months ago

    Craig was amazing throughout our entire journey and went the extra mile for my son. He understood our needs and expectations. Just fantastic

    Barnard and Brough Nissan - Haywards Heath
    Response from Yeomans 3 months ago

    Thanks Nic we really appreciate you taking the time to write this Enjoy your car! Best Wishes Mark Raczkowski General Manager

  • 4 months ago

    We renewed our Qashqai with Barnard and Brough (Yeomans) at Wivelsfield Green recently for a 2nd time, as we simply love their customer service, deals and speed of delivery. George is our go to salesperson and is so helpful and nothing is too much trouble. We highly recommend them!

    Barnard and Brough Nissan - Haywards Heath
    Response from Yeomans 4 months ago

    Hi Linda, George will be delighted to read this! Thank you for your loyalty to our garage! Best wishes Mark Raczkowski General Manager

  • 4 months ago

    Dear Caroline and Team, Thanks for checking GU71DWG(and a cleanGreat service last week. Regards, David and Jan Vincent.

    Barnard and Brough Nissan - Haywards Heath
    Response from Yeomans 4 months ago

    David thank you so much for the rating I’ll be sure to show this to Caroline. I’m glad all is well but please do not hesitate to get in touch should you need anything Best Wishes Lewis Sampson Aftersales Manager

  • 4 months ago

    Fantastic customer service, was treated with a great level of respect and the staff made sure to sort any worries or questions I had efficiently and effectively. I never felt a burden!

    DS Salon Exeter
    Response from Yeomans 4 months ago

    Hello Grace Roberts, We appreciate your kind words regarding the respectful and attentive support provided. It's rewarding to know your concerns were handled smoothly without any inconvenience felt. Best regards, Steven from DS Salon Exeter

  • 4 months ago

    Superb service from Craig MacDonald at Barnard & Brough., and the team. They went to great lengths to find me the ideal car, the colour and the specification I wanted. The team made the whole exercise from start to finish pleasurable. I would whole heartedly recommend Craig and the team to others

    Barnard and Brough Nissan - Haywards Heath
    Response from Yeomans 4 months ago

    Thank you David for taking the time to write this, it was a delight to serve you. Glad everything went well and please do get in touch if you need anything! Best wishes Mark Raczkowski

  • 4 months ago

    If I could give more stars I would .I have just taken delivery of my new Nissan Juke. Craig was professional, helpful and sensitive to my situation as I had to change my car because of a change in personal circumstances. I never felt obligated or pressured to make a decision and I was treated with respect and care .Everything was explained to me perfectly . I am a great believer that "people sell" and if you find someone who you trust then the rest will follow . Thank you so much Craig I will not hesitate to come back when I change my car and I will not hesitate to recommend you !

    Barnard and Brough Nissan - Haywards Heath
    Response from Yeomans 4 months ago

    Thank you Alison for your kind words, Craig was delighted to assist you with your new car! And it looks fantastic on your drive! Best Wishes, Mark Raczkowski General Manager

  • 5 months ago

    Craig was excellent, we are so happy with the service we received at Nissan. Still learning about all the amazing things our new car can do, it was a pleasure driving with a heated steering wheel this morning!

    Barnard and Brough Nissan - Haywards Heath
    Response from Yeomans 5 months ago

    Thank you so much for taking the time to review us, if you need any post sales support please do not hesitate to get in touch with Craig or myself! Enjoy the new car! Best Wishes, Mark Raczkowski General Manager

  • 5 months ago

    A great experience from start to finish with Craig. We were well looked after and everything was delivered on time. Looking forward to driving the new car and to continue using Barnard and Brough.

    Barnard and Brough Nissan - Haywards Heath
    Response from Yeomans 5 months ago

    Thank you Michael for reviewing, Craig will be delighted to read this. Enjoy the car we look forward to seeing you again in the future. Best Wishes, Mark Raczkowski, General Manager

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