4.3
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5 Stars
15
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4 Stars
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3 Stars
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2 Stars
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1 Star
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4 weeks ago
No comment.
Sharon Buck DS Salon Exeter -
3 months ago
I’ve used the service department at Yeomans DS Exeter multiple times now, and they’ve been consistently excellent. From booking to collection, everything is handled with a level of professionalism that’s hard to find. The team is efficient, knowledgeable, and actually communicates clearly—no vague updates or being left in the dark. They explain exactly what’s needed, why it’s needed, and give realistic timeframes. There’s none of the usual upselling pressure either, which immediately builds trust. Turnaround times have always been solid, and the quality of the work speaks for itself. The car comes back in top condition, and any issues are properly resolved the first time instead of patched over. Customer service is where they really stand out. The staff are approachable, organised, and clearly know what they’re doing. You’re treated like a valued customer rather than just another booking slot. If you want a service department that’s reliable, transparent, and actually competent, Yeomans DS Exeter is an easy recommendation.
Rupert Robinson DS Salon ExeterResponse from Yeomans 3 months agoDear Rupert Robinson, Thank you for sharing your detailed experience. It's rewarding to hear that professionalism, clear communication, and quality service have consistently met your expectations. Your trust and satisfaction are highly valued. Best regards, Dp93509-Liam.Carey, DS Salon Exeter
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4 months ago
Fantastic customer service, was treated with a great level of respect and the staff made sure to sort any worries or questions I had efficiently and effectively. I never felt a burden!
Grace Roberts DS Salon ExeterResponse from Yeomans 4 months agoHello Grace Roberts, We appreciate your kind words regarding the respectful and attentive support provided. It's rewarding to know your concerns were handled smoothly without any inconvenience felt. Best regards, Steven from DS Salon Exeter
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1 year ago
Graham at Citreon Exeter- what an absolute gentleman. Excellent customer service and a really great guy. Explained things so thoroughly for us and really really pleased with our new van. Thank you so much Graham.
Becky O'neill DS Salon ExeterResponse from Yeomans 1 year agoDear Becky O'neill, We are delighted to hear about your positive experience with Graham at Citroen Exeter. We strive to provide excellent customer service and are thrilled that you are pleased with your new van. Thank you for your kind words. Best wishes DS Salon Exeter
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1 year ago
Very friendly and helpful
Peter Clayton DS Salon ExeterResponse from Yeomans 1 year agoPeter Clayton Thank you for your kind words! Your satisfaction is our priority.
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1 year ago
Fantastic after-sales customer service. I bought my DS3 online, it was supplied by Yeomans. 2 years later and I am still getting help from them when my local dealer up here in Scotland has let me down, and DS Customer Services were not helpingIt was a warranty issue, all sorted by Clive down in Exeter who went the extra mile to sort out my DS Assistance and courtesy car. Just wish Yeomans had a branch up here!
Brian C DS Salon ExeterResponse from Yeomans 1 year agoDear Brian C We are delighted to hear about your positive experience with our after-sales customer service. Your feedback is greatly appreciated, and we are thrilled to have been able to assist you in resolving the warranty issue efficiently. We will take note of your suggestion for a branch in Scotland. Warm regards, DS Salon Exeter
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2 years ago
My wife and I need a more comfortable car: we also want something different, not bland. In the 90s I drove Citroen CXs and had a C6 from 2009-2016. I’ve been impressed with what I’ve read about the DS4 - so, off to DS Salon Exeter. Louis Readman suggested that the only way we would know whether the car would suit us was through an extended test drive, which he kindly arranged, even coming in during his week off at half-term to hand the DS4 over to us. We found the car outstandingly comfortable - we both have spinal injuries and usually suffer after a couple of hours in most cars but did not do so in the DS4. It is a wonderful design - the tech is super - I could have driven straight to the South of France - subject to passport and insuranceI’d like one tomorrow, in Velvet Red, please. However, we are intending to downsize our two cars to one. Unfortunately my wife has driven an Alfa MiTo MultiAir 135 auto for the last 10 years and she found the DS4 a little too challenging in the congested Plymouth residential areas we frequent. Louis is outstanding; he is not pushy and is indeed anExpert Advisoras it says on his card. He is an enthusiast too. We are now looking forward to trying a DS3 Crossback. I am also looking forward to dealing with Louis again.
Andrew Slater DS Salon ExeterResponse from Yeomans 2 years agoMany thanks for your 5 star review is much appreciated.
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3 years ago
No comment.
allison thorne DS Salon ExeterResponse from Yeomans 3 years agoWe are very pleased you enjoyed your visit to us. Regards.
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3 years ago
Only dropping a customers car in for repair but very friendly and helpful staff
Elliot Reynolds DS Salon ExeterResponse from Yeomans 3 years agoThank you for the review and photograph. Kind regards.
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3 years ago
Honestly we couldn't ask for more from DS Exeter when purchasing our new car. Everyone was so welcoming and all smiles. Met Louis who's so full of knowledge, friendly, helpful and a all around great guy. He took time with us and made us feel very relaxed. We are absolutely in love with our DS4Thankyou ever so much.
Kerrie DS Salon ExeterResponse from Yeomans 3 years agoThank you very much for the review and for the kind words regarding Louis, he is an asset to our business. We hope you enjoy the fabulous DS4 it is such a great car.
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4 years ago
No comment.
ajit singh DS Salon ExeterResponse from Yeomans 4 years agoThank you for the review. We appreciate it.
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4 years ago
It's been a very pleasant experience buying a car from DS Exeter this week. Graham has been asobluetly fantastic - great experience in both knowledge about electirc cars and customer service, it went smoothly from the moment I walked in to the moment I drove the new car away. And it's been a lovely suprise to my wife who's very pleased with the car too.
xingsan369 DS Salon ExeterResponse from Yeomans 4 years agoThank you for the review. We are very pleased your wife like your new DS. Graham will be very happy to read your comments. Kind regards.
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4 years ago
Went to buy a Kia Sportage over the road and the sales manager was a complete idiot. Went across the road to Yeomans and met Louis. Was a complete gent, wasn’t pushy gave me a great deal on a new DS7 and a great trade in on my old one. Deal done and new car collected in a week. I walked away with some goodies and felt really happy. An asset to the company. I’ll come back in 4 years to buy another one.
Glenn Balsam DS Salon ExeterResponse from Yeomans 4 years agoGlenn, thank you for the review and comments about Louis, we think he is an asset to our company as well. Enjoy your DS7 they are a fantastic car. Regards.
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4 years ago
We were helped by Graham Bollard and his Customer Service, Professionalism and Knowledge were exemplary. We felt extremely valued, listened to and informed. 10/10 A
Alex James DS Salon ExeterResponse from Yeomans 4 years agoThank you for the review, we couldn't have asked for more. Also thank you for the feedback on Graham as well, you have confirmed what we already knew. He is a great ambassador for our business. Kind regards.
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6 years ago
No comment.
James Keenan DS Salon ExeterResponse from Yeomans 3 years ago.
No reviews available

