Reviews from
Google 4.6
#
506 Reviews
4.6 Average of 506 Reviews
  • 1 week ago

    I recently purchased a Nissan Juke here with Craig MacDonald and I can honestly say the whole experience from start to finish was far beyond expectation. My family have bought cars with this dealership for the past 40 years and they have never disappointed, with my last car (micra) lasting well over 100,000 miles after great servicing at their garage. Craig was extremely accommodating and struck the balance between friendly and professional perfectly. They have a great follow-up service and I felt very relaxed and comfortable with the whole purchase process. Thanks Craig and team!

    Barnard & Brough Nissan Haywards Heath
  • 2 weeks ago

    We traded our old car in to upgrade to a Nissan quashqai. Craig was very professional and made the process very easy. Nothing was too much for him and I would definitely recommend. Thanks again for all your help Craig we really appreciate everything.

    Barnard & Brough Nissan Haywards Heath
  • 2 weeks ago

    I can highly recommend Stuart Neve, one of the salesmen at Barnard and Brough, Yeomans Nissan at Haywards Heath I bought a 2023 Qashqai this week (24/8/26). The level of service provided was exceptional. Attentive, communication was excellent and very knowledgeable about the car. Thanks Stuart for such a smooth purchase, I hope to see you again next time I need to buy another car.

    Barnard & Brough Nissan Haywards Heath
  • 3 weeks ago

    Bought my Nissan juke from here recently. The service from the initial sale to collection was excellent, all the team were really helpful, friendly and professional without being pushy. They actually took the time to listen to what I was looking for and my budget and had a great selection of cars to suit. Cant fault them at all so thank you al very much and I’ll see you soon for my service!

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 3 weeks ago

    Thank you for your kind words Sarah, enjoy the car!

  • 4 weeks ago

    5Absolutely outstanding experience buying our new car from the dealership! A huge thank you to Craig, who looked after us throughout the sale. He was friendly, knowledgeable, professional and genuinely made the whole process feel easy and enjoyable. We never felt pressured and really appreciated the time and care he put into making sure everything was right for us. A special mention also has to go to Penny, who is fantastic front of house. She was warm, welcoming and incredibly helpful, making us feel valued from the moment we arrived. And thank you to Mark as well for all his help in making the whole experience so positive. The team went above and beyond, and we couldn’t be happier with both the car and the service we received. We would highly recommend the dealership to anyone looking for a new car

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 3 weeks ago

    Thank you Sharon for taking the time to share your experience enjoy the car and we hope to see you again soon Best wishes

  • 4 weeks ago

    I have recently used the service department and I must say they were very professional and answered any questions I had. They were efficient and kept me updated. They carried out the work and didn't try and upsell anything. Thank you very much. I highly recommend

    DS Salon Exeter
  • 4 weeks ago

    I have used the service department and couldn't fault them at all. They were very knowledgeable and professional and answered any questions I had. They kept me updated throughout.

    DS Salon Exeter
  • 1 month ago

    We recently bought a 3-year old Qashqai, and have to say the experience of buying from here was excellent. We worked with George who initially listened to our needs and found a suitable model which we then test drove. In the meantime, George found the perfect car at the Eastbourne branch and worked quickly to bring it over for us within a week. The process of buying was smooth, we were shown every feature on the car and given lots of opportunity to test drive, ask questions and follow up. Whilst we found some scratches on the alloys, we were offered to have these replaced as part of the purchase too. Super happy with the dealership and would recommend the dealership and George to anyone looking to buy a Nissan. Thanks team!

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 3 weeks ago

    Thanks for the kind words Nisha! Enjoy the car!

  • 1 month ago

    Craig Macdonald was extremely helpful in sorting out the new Motability car for the disabled gentleman I work for, he was friendly, efficient, and explained everything very well & answered all questions, and gave a fantastic all round service! Top stars for CraigHighly recommend Barnard and Brough in Wiversfield, East Sussex & Craig, he'll help you find your perfect car & ensure you're fully happy with the whole process!

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 3 weeks ago

    Rachael thanks for the 5 star review we really appreciate it! Best wishes, the team at B&B

  • 1 month ago

    Dropped a vehicle at this garage. Friendly atmosphere and good range of cars

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 3 weeks ago

    Thanks Roberto!

  • 1 month ago

    We have been Nissan owners for over 20 years, and Barnard and Brough are always helpful, so much so we have just purchased a new electric Micra, Craig MacDonald was extremely patient and talked us through the various options. We LOVEthanks Craig

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 3 weeks ago

    Thank you Julia for your continued loyalty we appreciate you! Best wishes The B&B team

  • 1 month ago

    We recently bought a two-year-old used Nissan Juke from Barnard & Brough and the whole experience was excellent from start to finish. We dealt with Craig, who was genuinely lovely throughout the process. He was friendly, welcoming, and very easy to talk to, making us feel at ease from the moment we walked into the showroom. He took the time to answer all of our questions and addressed any concerns we had about the car. When we noticed a couple of small chips in the windscreen, Craig didn't hesitate to arrange for the entire windscreen to be replaced before we collected the car a week later. It was great customer service and showed that they genuinely care about delivering the car in the best possible condition. Craig also made the changeover from our old car to the new one straightforward, helping us with all the paperwork and ensuring everything went smoothly. When we returned to collect the car, he was there to greet us and made it clear that if we had any questions or issues in the future, he would be our first point of contact and would be happy to help. Overall, we couldn't be happier with our experience. We'd happily recommend Barnard & Brough Nissan, and especially Craig, to anyone looking to buy a new or used Nissan. Excellent customer service from start to finish!

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 1 month ago

    Masie thank you so much for taking the time to leave us such a lovely review. Your words fill me with pride for this dealership and my team. I can only echo Craig's words, please do come back to us if you need any post sales support! Enjoy your Juke, and best wishes to you and yours. Mark Raczkowski General Manager

  • 2 months ago

    The staff were all very helpful. Friendly knowledgeable and professional. The showroom has a calm and pleasant environment. The sales team whilst being helpful were not at all pushy and simply there to answer questions and give factual information about their vehicles.

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 1 month ago

    Sue and Ian, thank you so much for your continuing loyalty to Barnard and Brough, we really appreciate you taking the time to review us too. Any post sale support needed please do get in touch, and I'll be sure Jamie is ready for that overdue hug Sue! Best Wishes, Mark Raczkowski General Manager.

  • 2 months ago

    No comment.

    DS Salon Exeter
  • 2 months ago

    Huge thank you to Craig for finding me a wonderful Qashqai. Fantastic service and he was very patient and accommodating. Highly recommend Craig!

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 1 month ago

    Laura, thanks so much for your kind words please do get in touch if there is anything at all you need! Craig will be delighted to read this! Best Wishes, Mark Raczkowski

  • 2 months ago

    No comment.

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 2 months ago

    Thank you for leaving us a five star review we really appreciate it! Best wishes, Mark

  • 2 months ago

    Outstanding customer service and by far the best-managed dealership I’ve experienced. Professional, helpful, and a pleasure to deal with throughout. Craig was also helpful. Highly recommended!

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 2 months ago

    Thank you Damian, we appreciate you taking the time to review us. Glad you are happy, if you need any post sales support please do get in touch. Best wishes Mark

  • 2 months ago

    Family have braught 5 cars through these now. Everytime using Craig. He's been amazing. Couldn't recommend him any more. Team on site are fantastic. Very attentive and always willing to go the extra mile.

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 2 months ago

    Ashley, thank you so much. I’m struggling to find words to thank you for the loyalty you have shown our business, but I fully understand that this is down to Craig’s excellent service and I’ll be sure to support all my team so they can continue to serve customers how we all would want to be. All the best to you and yours, Mark.

  • 2 months ago

    Over the last three years my family and I have brought countless cars from B&B, specifically from Craig McDonald. I hatesales peopleit’s not my thing. I like straight talking, get the point peopleCraig has always been super helpful, informative and a pleasure to deal with. This last month he has helped three of my family members and my husband and I both purchased new cars from Craig at B&B. Always a pleasure, nothing ever too much. Over the years I’ve also had many services/MOts done and the garage has always been very helpful, professional and friendly. Thank you all, I’m sure we’ll be back when we want our next car!!!

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 2 months ago

    Thank you Katie for your kind words, they have struck a chord with me as I’m proud that all my team work in a manner that provides such outcomes for customers as the one you have described with Craig. Happy motoring and we look forward to seeing you again soon. Best wishes, Mark

  • 2 months ago

    I went to Nissan to have a look at the juke with my son. From the second we entered the show room we was welcomed and helped by Craig. Helped us decide what car was best spent a lot of time going though any questions we had. Showing us every part of the car. My son wanted to go and view one more car else where but he wasn't happy with how the other salemen in the other showroom was with him. Also with Craig nothing we asked for was to much for him. Thank you so much for your kindness and patience. I would recommend haywards heath Nissan and also ask for Craig you will be in good hands

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 2 months ago

    Thank you for your kind words Char, it's fair to say I am extremely proud of the team here. Craig will be delighted to read this. Enjoy your car and thank you again. Best wishes to you and yours, Mark General Manager

  • 2 months ago

    I recently had the pleasure of dealing with Craig Macdonald, and I can honestly say the service I received was exceptional from start to finish. Craig was professional, knowledgeable, and genuinely helpful throughout the entire process. He took the time to understand what I was looking for, answered all of my questions, and made everything straightforward and stress-free. His communication was excellent, keeping me informed every step of the way and ensuring everything went smoothly. What really stood out was his friendly approach and willingness to go the extra mile to make sure I was completely happy. It’s rare to come across someone who provides such outstanding customer service and clearly takes pride in helping their customers. I would highly recommend Craig to anyone looking for a professional, honest, and reliable service. A real credit to the dealership and an absolute pleasure to deal with. Thank you, Craig!

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 2 months ago

    Peter this is an absolute pleasure to read, thank you so much for the kind words. Best Wishes , Mark General Manager

  • 3 months ago

    Together with my wife we decided to explore the possibility of changing our car. We liked the Juke but wanted to check it out further. Our first introduction was via George who listened to us while we explained our situation. He showed us several cars within our price range until we narrowed in on the car we liked. After going through the finance options we decided to go away tothinkabout it further without leaving any contact details for him to follow up with us, he just knew us to be Mark And Debbie. The following week we came back and completed the deal. What impressed us was the customer service we were given, George was thoroughly professional in his manner and at no point did we feel pressured into making a decision. He had remembered everything we have previously discussed and it felt like a personal service. Like many reviews here I wish I could give more than stars. Will we come back when we need another car, yes without doubt, will we ask for George, again yes without doubt. Thank you Barnard & Brough

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 3 months ago

    Thank you Mark for your kind words. It's fair to say I'm proud of the team here and it's great to hear George impressed. If you need any post sales support please do not hesitate to get in touch. Wishing you all the very best, Mark Raczkowski.

  • 3 months ago

    I bought a Qashqai from these guys back in November. It was the easiest transaction I’ve ever had. Craig was friendly and ran through all the options I could choose without ever being pushy, and a week later my car was ready to go! A lovely area to take cars for a test drive as well, and there are drinks readily available if you’re waiting for a Service. Will definitely be heading back here when I’m next due and upgrade. Thanks!

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 3 months ago

    Thank you Meg, we pride ourselves on the non pushy approach and yes agreed we are lucky to be in a lovely part of the South East. Hope all is well we look forward to seeing you soon! Best Wishes, Mark General Manager

  • 4 months ago

    My parents bought a Nissan Leaf from Craig at Barnard and Brough. From arrival they were warmly greeted, offered a drink and shown potential cars. They were anxious about moving from Petrol to Electric and Craig highlighted pros and cons of both. As their car has gone to the car park in the sky Craig very kindly collected them for their test drive. He answered their questions and gave them a detailed overview. Now a couple of months in and they are still delighted withMiketheir little black Leaf that they have been on adventures to Bristol in and loved every minute. Thank you!

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 3 months ago

    Celine, thank you so much for taking the time to review us, and we're glad Mike is treating your parents well! Best Wishes to you and yours, Mark General Manager

  • 4 months ago

    Craig was absolutely brilliant from start to finish. He found a lovely black car for me in Portsmouth and went above and beyond by arranging for it to be brought down within just a few days. He’s been so accommodating, helpful and patient throughout the whole process, making everything feel super easy and stress-free. Nothing was too much trouble and I really appreciated all the effort he went to. I highly recommend himthank you so much Craig!

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 3 months ago

    Laura thank you so much for the kind words, Craig will be delighted to read this! Best Wishes Mark General Manager

  • 4 months ago

    I've been a customer of Barnard and Brough for many years, and have always been impressed with their efficient, friendly service. Having recently purchased a Juke from them, I would like to say how grateful I am to Craig for his help, advice and patience! Nothing was too much trouble for him, and I love my new carThank you Craig.

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 4 months ago

    Linda, thank you so much for your kind words and continuing loyalty it really means the world to us. Enjoy your car and please do not hesitate to get in touch if you need any post sales support. Best Wishes, Mark Raczkowski General Manager

  • 4 months ago

    I’ve used the service department at Yeomans DS Exeter multiple times now, and they’ve been consistently excellent. From booking to collection, everything is handled with a level of professionalism that’s hard to find. The team is efficient, knowledgeable, and actually communicates clearly—no vague updates or being left in the dark. They explain exactly what’s needed, why it’s needed, and give realistic timeframes. There’s none of the usual upselling pressure either, which immediately builds trust. Turnaround times have always been solid, and the quality of the work speaks for itself. The car comes back in top condition, and any issues are properly resolved the first time instead of patched over. Customer service is where they really stand out. The staff are approachable, organised, and clearly know what they’re doing. You’re treated like a valued customer rather than just another booking slot. If you want a service department that’s reliable, transparent, and actually competent, Yeomans DS Exeter is an easy recommendation.

    DS Salon Exeter
    Response from Yeomans 4 months ago

    Dear Rupert Robinson, Thank you for sharing your detailed experience. It's rewarding to hear that professionalism, clear communication, and quality service have consistently met your expectations. Your trust and satisfaction are highly valued. Best regards, Dp93509-Liam.Carey, DS Salon Exeter

  • 4 months ago

    I would like give 5 stars to Edward Hills because he does know how to respond according to customers' needs. Once I called the branch, he sent me a video showing me the car in details. Also, he was so patient in answering all my questions and tried his best to make sure the car will be handed to me in the perfect condition and got me a very good deal as well. Due to some hiccups, I cannot go ahead buying the car. But surely, next time I will come back all the way from London to buy a car from him. Thanks Edward.

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 4 months ago

    Thank you for your kind words Vincent. Enjoy your new purchase. Best Wishes, Mark Raczkowski General Manager

  • 5 months ago

    Just taken possession of our new Nissan Juke. This is the second time we’ve bought a car through Craig who was again friendly, courteous and very professional with no hard sell. The car is superb and customer service is excellent. Thank you Craig

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 5 months ago

    Thank you Natasha for your review we really appreciate it. I'm so pleased you chose us again for your new Juke. Please do not hesitate to get in touch if you need anything at all. Best Wishes, Mark

  • 5 months ago

    We have just bought a brand new Nissan Qashqai E-Power from Barnard & Brough and could not be more pleased with it. We first approached this Nissan dealership a few months ago when we met Craig, one of the salespeople, to discuss the possibility of us buying their demonstrator when it became available. But the deal which Craig offered us for a new model was so good that it made sense to buy new. The discount was very good. The offer for our car in part exchange was more than we expected. But most impessive was that Craig understood exactly what we found important and what we were willing to pay, and was honest and helpful throughout the whole process. No pressure, just very helpful guidance.

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 5 months ago

    Thanks Carol, Craig will be delighted to read this Thanks for choosing B&B and enjoy your car Best Wishes Mark Raczkowski

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