• 1 day ago

  I’ve used the service department at Yeomans DS Exeter multiple times now, and they’ve been consistently excellent. From booking to collection, everything is handled with a level of professionalism that’s hard to find. The team is efficient, knowledgeable, and actually communicates clearly—no vague updates or being left in the dark. They explain exactly what’s needed, why it’s needed, and give realistic timeframes. There’s none of the usual upselling pressure either, which immediately builds trust. Turnaround times have always been solid, and the quality of the work speaks for itself. The car comes back in top condition, and any issues are properly resolved the first time instead of patched over. Customer service is where they really stand out. The staff are approachable, organised, and clearly know what they’re doing. You’re treated like a valued customer rather than just another booking slot. If you want a service department that’s reliable, transparent, and actually competent, Yeomans DS Exeter is an easy recommendation.

  Rupert Robinson DS Salon Exeter
• 1 day ago

  I would like give 5 stars to Edward Hills because he does know how to respond according to customers' needs. Once I called the branch, he sent me a video showing me the car in details. Also, he was so patient in answering all my questions and tried his best to make sure the car will be handed to me in the perfect condition and got me a very good deal as well. Due to some hiccups, I cannot go ahead buying the car. But surely, next time I will come back all the way from London to buy a car from him. Thanks Edward.

  Vincent Chan Barnard and Brough Nissan - Haywards Heath
• 3 weeks ago

  Just taken possession of our new Nissan Juke. This is the second time we’ve bought a car through Craig who was again friendly, courteous and very professional with no hard sell. The car is superb and customer service is excellent. Thank you Craig

  Natasha Martin Barnard and Brough Nissan - Haywards Heath
• 4 weeks ago

  We have just bought a brand new Nissan Qashqai E-Power from Barnard & Brough and could not be more pleased with it. We first approached this Nissan dealership a few months ago when we met Craig, one of the salespeople, to discuss the possibility of us buying their demonstrator when it became available. But the deal which Craig offered us for a new model was so good that it made sense to buy new. The discount was very good. The offer for our car in part exchange was more than we expected. But most impessive was that Craig understood exactly what we found important and what we were willing to pay, and was honest and helpful throughout the whole process. No pressure, just very helpful guidance.

  Carol Bollard Barnard and Brough Nissan - Haywards Heath
• 1 month ago

  Sometimes a good business is judged on how well they look after you once the deal is done. I drove 80 miles to by a £10k Qashqai, believing that main dealers don’t sell older cars unless they are of a high standard. Well, not disappointed. Though a few marks on the bodywork the wrap around warranty, pre handover service and even extra fuel was the deciding factor. Then, on collection, a faulty seat tensioner meant I’d already left my niece for a pre booked evening out and she got delayed until 6.30. (I left at 5.15). They sorted what they could and will collect, leave a courtesy car, and repair it next week. A £10,250, 6 year old, 70k miles car, sold by them, full main dealer service stamps and one owner who exchanged for another. I’d tracked the non main dealers and it’s really scary, some really crap, ex auction, cars with wild promises. What’s not to like about this dealer and the help of Edwards Hills and the team. I’d purchased a Qashqai from Yeomans Basingstoke last July and following recommendations, that’s 4 Qasqai’s bought from Yeomans in the past 12 months from friends and family.

  Mike Edwards Barnard and Brough Nissan - Haywards Heath
• 1 month ago

  Craig was amazing throughout our entire journey and went the extra mile for my son. He understood our needs and expectations. Just fantastic

  Nic Riley Barnard and Brough Nissan - Haywards Heath
• 1 month ago

  We renewed our Qashqai with Barnard and Brough (Yeomans) at Wivelsfield Green recently for a 2nd time, as we simply love their customer service, deals and speed of delivery. George is our go to salesperson and is so helpful and nothing is too much trouble. We highly recommend them!

  Linda Strachan Barnard and Brough Nissan - Haywards Heath
• 1 month ago

  Dear Caroline and Team, Thanks for checking GU71DWG(and a cleanGreat service last week. Regards, David and Jan Vincent.

  David Vincent Barnard and Brough Nissan - Haywards Heath
• 1 month ago

  Fantastic customer service, was treated with a great level of respect and the staff made sure to sort any worries or questions I had efficiently and effectively. I never felt a burden!

  Grace Roberts DS Salon Exeter
• 1 month ago

  Superb service from Craig MacDonald at Barnard & Brough., and the team. They went to great lengths to find me the ideal car, the colour and the specification I wanted. The team made the whole exercise from start to finish pleasurable. I would whole heartedly recommend Craig and the team to others

  David Gee Barnard and Brough Nissan - Haywards Heath
• 1 month ago

  If I could give more stars I would .I have just taken delivery of my new Nissan Juke. Craig was professional, helpful and sensitive to my situation as I had to change my car because of a change in personal circumstances. I never felt obligated or pressured to make a decision and I was treated with respect and care .Everything was explained to me perfectly . I am a great believer that "people sell" and if you find someone who you trust then the rest will follow . Thank you so much Craig I will not hesitate to come back when I change my car and I will not hesitate to recommend you !

  Alison Hewett Barnard and Brough Nissan - Haywards Heath
• 2 months ago

  Craig was excellent, we are so happy with the service we received at Nissan. Still learning about all the amazing things our new car can do, it was a pleasure driving with a heated steering wheel this morning!

  MJZ Associates Barnard and Brough Nissan - Haywards Heath
• 2 months ago

  A great experience from start to finish with Craig. We were well looked after and everything was delivered on time. Looking forward to driving the new car and to continue using Barnard and Brough.

  Michael Allen Barnard and Brough Nissan - Haywards Heath
• 2 months ago

  Excellent customer service from Sam we collected our new car today and we couldn’t be happier. We were shown how everything works and felt confident that we know how to work all the latest technology that our Nissan Juke has. The best Nissan showroom around they are very thorough and you get a free soft drink or coffee while you wait.

  Happy Hurricane Barnard and Brough Nissan - Haywards Heath
• 2 months ago

  Judy and I went to look at the new Quashqai as part of our plan to change our Volvo. We have had cars from this dealer in the past, many years before Yeomans took over, but the manager greeted us like old friends. We intended to do the rounds of the major brands in our search for a new car but when Salesman Craig patiently went through the details of the hybrid e-Power we were sold on it right away. We didn't want a plug-in and the e-Power could have been designed for us! I have to admit, the well publicised drive by Nissan from John O'Groats to Lands End, well over 700 miles, on one tank of petrol, helped us decide but Craig took his time to make sure we knew exactly what the e-Power could offer us. We signed up immediately, cancelled all the other visits, paid our deposit and Craig delivered the new car in just a few days. We have now been driving it for about ten days and we love it. The very comfortable seats that hold you in place, infinitely adjustable for the driver; the variety of petrol and/or battery driving options that the car offers; the way the car feels on the road - it rides the bumps very softly; the quietness of the drive is also surpising. It has plenty of room for four adults and a large boot that will easily take our daughter's spaniels when we are on support duties. Craig explained how the servicing package works and we signed up for three years as we know it will be in good hands in the service bay. It's a car off the production line but it really feels bespoke. Thanks for being so patient with us Craig.

  John Rose Barnard and Brough Nissan - Haywards Heath
• 2 months ago

  I had a great experience buying my car thanks to Craig. From the start, he was friendly, approachable and genuinely focused on helping me find the right vehicle. He took the time to listen to what I was looking for and patiently walked me through all my options. Craig went above and beyond to help and was absolutely brilliant!

  Molly Amey Barnard and Brough Nissan - Haywards Heath
• 2 months ago

  Very good service from this garage. Always pleasant to deal. Recently purchased another Nissan from them . Excellent and professional service from Craig, the sales executive. From asking to purchase only six days

  Roy Nightingale Barnard and Brough Nissan - Haywards Heath
• 2 months ago

  I have just bought a used car from here. George was so very helpful, he has in-depth knowledge of the vehicles and went above and beyond to help with my purchase. I love my car and would definitely recommend him if you need a new or new second hand car! George gives you every confidence about buying your car and went through all the features to make the most of it.

  Sunshine Karen Barnard and Brough Nissan - Haywards Heath
• 2 months ago

  I just wanted to say how pleased I am with my new car, Craig was great he was so down to earth and a genuine and professional salesman, he did not pressure me in anyway and really looked after me and he was so helpful with the whole process of the car purchase.I can definitely recommend this company if you are looking to buy a new car.

  sarah Clark Barnard and Brough Nissan - Haywards Heath
• 2 months ago

  Was looking for a relatively new automatic to learn in. Craig was very knowledgeable and offered several options that meet my requirements. After a couple of test drives I narrowed the selection down and Craig went through my financing options. We decided on the best and most suitable options for my circumstances and went ahead with the purchase. Craig was very helpfull and exceptionally knowledgeable throughout the entire process from choosing the car to the hand over process. Craig is an asset to the company and i would definitely recommend.

  Rob Barnes Barnard and Brough Nissan - Haywards Heath
• 2 months ago

  So efficient and friendly best garage for miles

  Kerry Baily Barnard and Brough Nissan - Haywards Heath
• 2 months ago

  Craig McDonald was a pleasure to do business with. I got a good deal on a great car, and am thoroughly satisfied with my purchase. The atmosphere throughout the dealership is upbeat and very professional. I will be back!

  David Gray Barnard and Brough Nissan - Haywards Heath
• 2 months ago

  I had a really great experience with Craig at Nissan, Barnard & Brough. From start to finish, the sale of my Nissan Qashqai was incredibly smooth and stress-free. Craig was professional, friendly, and easy to deal with, taking the time to explain everything clearly and making the whole process straightforward. His approach made the experience genuinely enjoyable, and everything was handled efficiently. I would happily recommend Craig and the team at Nissan, Barnard & Brough to anyone looking for excellent service.

  Lois Smith Barnard and Brough Nissan - Haywards Heath
• 3 months ago

  Just picked up my new Nissan Juke which I love! Craig was very friendly and thorough throughout the process with my boss and I. This is our 3rd car with Nissan and we are super pleased! Many Thanks

  Juge44 Barnard and Brough Nissan - Haywards Heath
• 3 months ago

  Just took delivery today of my new QashQai e power from Barnard and Brough. They made it so easy to decide and to complete the purchase. Being very clear throughout and patient with all the questions I had made the process a pleasure. They also made the delivery a bit of an event which was fun with a reveal in the showroom. George was brilliant throughout and the car is amazing, Well done. Highly recommended.

  K Russell Barnard and Brough Nissan - Haywards Heath
• 3 months ago

  Very good costumer service I really enjoy the experience in this car. The highly recommend you to buy Nissan always!!

  Jorge Lucero Barnard and Brough Nissan - Haywards Heath
• 3 months ago

  I was upgrading my Qashqai and reached out to Craig - best decision I could’ve made. The whole experience was smooth, straightforward, and fair from start to finish. Craig and his team were brilliant, and I’d highly recommend them to anyone looking for a new car. If I could give 10 stars, I absolutely would!

  Rebecca Tonczynski Barnard and Brough Nissan - Haywards Heath
• 4 months ago

  Very professional service from George. Thank you for providing an excellent service, explaining everything thoroughly down to miniscule details of car. Purchasing a new vehicle is always a little nerve racking, I was put at ease. Test drive was worth it too. I appreciate you making it easy with a smooth handover.

  Mar Lin Barnard and Brough Nissan - Haywards Heath
• 5 months ago

  Super helpful, getting our cars sorted with short notice was greatly appreciated

  Owen Camber Barnard and Brough Nissan - Haywards Heath
• 5 months ago

  This dealer was a distance from my home but had the car I wanted. I contacted them and got a rapid reply. I laid out that it had to be good, I didn't like being messed around and there was no point trying to sell me all the gimmicks. Craig came back to me quickly, took a video of the vehicle for me to decide myself if to view; I didn't have to ask, which was good. I went to the dealer, was allowed a good length test drive, not put under pressure, no effort to sell me a load of things that I didn't want. We reached a reasonable deal and I purchased the car. Handover was professionally handled by Craig, very little for me to do paperwork wise, car was presented to me nicely valeted. In summary, thanks Craig for the service and I appreciate it being made straightforward, which is exactly as I like it. I would recommend this dealer.

  Paul Barnard and Brough Nissan - Haywards Heath

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