Reviews from
Google 4.6
#
511 Reviews
4.6 Average of 511 Reviews
  • 3 weeks ago

    Craig Macdonald provided excellent guidance during our qashqai purchase. He was very knowledgeable across the Nissan range. We were encouraged to test drive as many cars as we liked and never rushed. He walked us through the buying process so all went smoothly. Thanks again Craig.

    Barnard & Brough Nissan Haywards Heath
  • 4 weeks ago

    Exceptional service by Craig MacDonald! We are absolutely thrilled with our new car and the outstanding service we received from Craig MacDonald. From the moment we walked into Barnard & Brough in Haywards Heath, he was welcoming, patient, and took the time to answer all of our questions. He listened to exactly what we wanted and guided us through the paperwork without any of the typical "pushy" sales tactics. He truly went above and beyond to make sure everything was ready for handover day.

    Barnard & Brough Nissan Haywards Heath
  • 4 weeks ago

    The BEST experience I have had when buying a car!! Jamie was absolutely brilliant!! So so helpful and answered every question we had and made sure we were totally happy with everything. I can't recommend this garage enough! Shout out to Emine Tulu too! She was fab!! Only been there a few days and was so good! We had visited a few other dealerships (not Nissan) prior to coming here and the difference in customer service was off the scale. Highly recommend!!

    Barnard & Brough Nissan Haywards Heath
  • 1 month ago

    Amazing service from the service team.

    DS Salon Exeter
  • 1 month ago

    No comment.

    Barnard & Brough Nissan Haywards Heath
  • 1 month ago

    We would just like to say what wonderful service we have received from George at Barnard & Brough, Nissan, Haywards Heath. Absolutely outstanding from start to finish. Recently my husband and myself popped into Nissan as we were looking to update our old car and we were very fortunately to speak to George on our first visit and consequently purchased an Nissan Leaf. The service he provided us with has been exceptional. He has given us excellent service and always ready to explain everything to me on the new car even going through them a second time as having an automatic & electric car was all very new. George has gone above all expectations and we have thoroughly enjoyed our dealing with him. We couldn’t be happier with both the car and the service receivedThankyou George. Bob & Joan Hampton.

    Barnard & Brough Nissan Haywards Heath
  • 1 month ago

    I recently purchased a Nissan Juke here with Craig MacDonald and I can honestly say the whole experience from start to finish was far beyond expectation. My family have bought cars with this dealership for the past 40 years and they have never disappointed, with my last car (micra) lasting well over 100,000 miles after great servicing at their garage. Craig was extremely accommodating and struck the balance between friendly and professional perfectly. They have a great follow-up service and I felt very relaxed and comfortable with the whole purchase process. Thanks Craig and team!

    Barnard & Brough Nissan Haywards Heath
  • 2 months ago

    We traded our old car in to upgrade to a Nissan quashqai. Craig was very professional and made the process very easy. Nothing was too much for him and I would definitely recommend. Thanks again for all your help Craig we really appreciate everything.

    Barnard & Brough Nissan Haywards Heath
  • 2 months ago

    I can highly recommend Stuart Neve, one of the salesmen at Barnard and Brough, Yeomans Nissan at Haywards Heath I bought a 2023 Qashqai this week (24/8/26). The level of service provided was exceptional. Attentive, communication was excellent and very knowledgeable about the car. Thanks Stuart for such a smooth purchase, I hope to see you again next time I need to buy another car.

    Barnard & Brough Nissan Haywards Heath
  • 2 months ago

    Bought my Nissan juke from here recently. The service from the initial sale to collection was excellent, all the team were really helpful, friendly and professional without being pushy. They actually took the time to listen to what I was looking for and my budget and had a great selection of cars to suit. Cant fault them at all so thank you al very much and I’ll see you soon for my service!

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 2 months ago

    Thank you for your kind words Sarah, enjoy the car!

  • 2 months ago

    5Absolutely outstanding experience buying our new car from the dealership! A huge thank you to Craig, who looked after us throughout the sale. He was friendly, knowledgeable, professional and genuinely made the whole process feel easy and enjoyable. We never felt pressured and really appreciated the time and care he put into making sure everything was right for us. A special mention also has to go to Penny, who is fantastic front of house. She was warm, welcoming and incredibly helpful, making us feel valued from the moment we arrived. And thank you to Mark as well for all his help in making the whole experience so positive. The team went above and beyond, and we couldn’t be happier with both the car and the service we received. We would highly recommend the dealership to anyone looking for a new car

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 2 months ago

    Thank you Sharon for taking the time to share your experience enjoy the car and we hope to see you again soon Best wishes

  • 2 months ago

    I have recently used the service department and I must say they were very professional and answered any questions I had. They were efficient and kept me updated. They carried out the work and didn't try and upsell anything. Thank you very much. I highly recommend

    DS Salon Exeter
  • 2 months ago

    I have used the service department and couldn't fault them at all. They were very knowledgeable and professional and answered any questions I had. They kept me updated throughout.

    DS Salon Exeter
  • 2 months ago

    We recently bought a 3-year old Qashqai, and have to say the experience of buying from here was excellent. We worked with George who initially listened to our needs and found a suitable model which we then test drove. In the meantime, George found the perfect car at the Eastbourne branch and worked quickly to bring it over for us within a week. The process of buying was smooth, we were shown every feature on the car and given lots of opportunity to test drive, ask questions and follow up. Whilst we found some scratches on the alloys, we were offered to have these replaced as part of the purchase too. Super happy with the dealership and would recommend the dealership and George to anyone looking to buy a Nissan. Thanks team!

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 2 months ago

    Thanks for the kind words Nisha! Enjoy the car!

  • 2 months ago

    Craig Macdonald was extremely helpful in sorting out the new Motability car for the disabled gentleman I work for, he was friendly, efficient, and explained everything very well & answered all questions, and gave a fantastic all round service! Top stars for CraigHighly recommend Barnard and Brough in Wiversfield, East Sussex & Craig, he'll help you find your perfect car & ensure you're fully happy with the whole process!

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 2 months ago

    Rachael thanks for the 5 star review we really appreciate it! Best wishes, the team at B&B

  • 3 months ago

    Dropped a vehicle at this garage. Friendly atmosphere and good range of cars

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 2 months ago

    Thanks Roberto!

  • 3 months ago

    We have been Nissan owners for over 20 years, and Barnard and Brough are always helpful, so much so we have just purchased a new electric Micra, Craig MacDonald was extremely patient and talked us through the various options. We LOVEthanks Craig

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 2 months ago

    Thank you Julia for your continued loyalty we appreciate you! Best wishes The B&B team

  • 3 months ago

    We recently bought a two-year-old used Nissan Juke from Barnard & Brough and the whole experience was excellent from start to finish. We dealt with Craig, who was genuinely lovely throughout the process. He was friendly, welcoming, and very easy to talk to, making us feel at ease from the moment we walked into the showroom. He took the time to answer all of our questions and addressed any concerns we had about the car. When we noticed a couple of small chips in the windscreen, Craig didn't hesitate to arrange for the entire windscreen to be replaced before we collected the car a week later. It was great customer service and showed that they genuinely care about delivering the car in the best possible condition. Craig also made the changeover from our old car to the new one straightforward, helping us with all the paperwork and ensuring everything went smoothly. When we returned to collect the car, he was there to greet us and made it clear that if we had any questions or issues in the future, he would be our first point of contact and would be happy to help. Overall, we couldn't be happier with our experience. We'd happily recommend Barnard & Brough Nissan, and especially Craig, to anyone looking to buy a new or used Nissan. Excellent customer service from start to finish!

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 3 months ago

    Masie thank you so much for taking the time to leave us such a lovely review. Your words fill me with pride for this dealership and my team. I can only echo Craig's words, please do come back to us if you need any post sales support! Enjoy your Juke, and best wishes to you and yours. Mark Raczkowski General Manager

  • 3 months ago

    The staff were all very helpful. Friendly knowledgeable and professional. The showroom has a calm and pleasant environment. The sales team whilst being helpful were not at all pushy and simply there to answer questions and give factual information about their vehicles.

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 3 months ago

    Sue and Ian, thank you so much for your continuing loyalty to Barnard and Brough, we really appreciate you taking the time to review us too. Any post sale support needed please do get in touch, and I'll be sure Jamie is ready for that overdue hug Sue! Best Wishes, Mark Raczkowski General Manager.

  • 3 months ago

    No comment.

    DS Salon Exeter
  • 3 months ago

    Huge thank you to Craig for finding me a wonderful Qashqai. Fantastic service and he was very patient and accommodating. Highly recommend Craig!

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 3 months ago

    Laura, thanks so much for your kind words please do get in touch if there is anything at all you need! Craig will be delighted to read this! Best Wishes, Mark Raczkowski

  • 3 months ago

    No comment.

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 3 months ago

    Thank you for leaving us a five star review we really appreciate it! Best wishes, Mark

  • 3 months ago

    Outstanding customer service and by far the best-managed dealership I’ve experienced. Professional, helpful, and a pleasure to deal with throughout. Craig was also helpful. Highly recommended!

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 3 months ago

    Thank you Damian, we appreciate you taking the time to review us. Glad you are happy, if you need any post sales support please do get in touch. Best wishes Mark

  • 3 months ago

    Family have braught 5 cars through these now. Everytime using Craig. He's been amazing. Couldn't recommend him any more. Team on site are fantastic. Very attentive and always willing to go the extra mile.

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 3 months ago

    Ashley, thank you so much. I’m struggling to find words to thank you for the loyalty you have shown our business, but I fully understand that this is down to Craig’s excellent service and I’ll be sure to support all my team so they can continue to serve customers how we all would want to be. All the best to you and yours, Mark.

  • 3 months ago

    Over the last three years my family and I have brought countless cars from B&B, specifically from Craig McDonald. I hatesales peopleit’s not my thing. I like straight talking, get the point peopleCraig has always been super helpful, informative and a pleasure to deal with. This last month he has helped three of my family members and my husband and I both purchased new cars from Craig at B&B. Always a pleasure, nothing ever too much. Over the years I’ve also had many services/MOts done and the garage has always been very helpful, professional and friendly. Thank you all, I’m sure we’ll be back when we want our next car!!!

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 3 months ago

    Thank you Katie for your kind words, they have struck a chord with me as I’m proud that all my team work in a manner that provides such outcomes for customers as the one you have described with Craig. Happy motoring and we look forward to seeing you again soon. Best wishes, Mark

  • 4 months ago

    I went to Nissan to have a look at the juke with my son. From the second we entered the show room we was welcomed and helped by Craig. Helped us decide what car was best spent a lot of time going though any questions we had. Showing us every part of the car. My son wanted to go and view one more car else where but he wasn't happy with how the other salemen in the other showroom was with him. Also with Craig nothing we asked for was to much for him. Thank you so much for your kindness and patience. I would recommend haywards heath Nissan and also ask for Craig you will be in good hands

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 4 months ago

    Thank you for your kind words Char, it's fair to say I am extremely proud of the team here. Craig will be delighted to read this. Enjoy your car and thank you again. Best wishes to you and yours, Mark General Manager

  • 4 months ago

    I recently had the pleasure of dealing with Craig Macdonald, and I can honestly say the service I received was exceptional from start to finish. Craig was professional, knowledgeable, and genuinely helpful throughout the entire process. He took the time to understand what I was looking for, answered all of my questions, and made everything straightforward and stress-free. His communication was excellent, keeping me informed every step of the way and ensuring everything went smoothly. What really stood out was his friendly approach and willingness to go the extra mile to make sure I was completely happy. It’s rare to come across someone who provides such outstanding customer service and clearly takes pride in helping their customers. I would highly recommend Craig to anyone looking for a professional, honest, and reliable service. A real credit to the dealership and an absolute pleasure to deal with. Thank you, Craig!

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 4 months ago

    Peter this is an absolute pleasure to read, thank you so much for the kind words. Best Wishes , Mark General Manager

  • 5 months ago

    Together with my wife we decided to explore the possibility of changing our car. We liked the Juke but wanted to check it out further. Our first introduction was via George who listened to us while we explained our situation. He showed us several cars within our price range until we narrowed in on the car we liked. After going through the finance options we decided to go away tothinkabout it further without leaving any contact details for him to follow up with us, he just knew us to be Mark And Debbie. The following week we came back and completed the deal. What impressed us was the customer service we were given, George was thoroughly professional in his manner and at no point did we feel pressured into making a decision. He had remembered everything we have previously discussed and it felt like a personal service. Like many reviews here I wish I could give more than stars. Will we come back when we need another car, yes without doubt, will we ask for George, again yes without doubt. Thank you Barnard & Brough

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 5 months ago

    Thank you Mark for your kind words. It's fair to say I'm proud of the team here and it's great to hear George impressed. If you need any post sales support please do not hesitate to get in touch. Wishing you all the very best, Mark Raczkowski.

  • 5 months ago

    I bought a Qashqai from these guys back in November. It was the easiest transaction I’ve ever had. Craig was friendly and ran through all the options I could choose without ever being pushy, and a week later my car was ready to go! A lovely area to take cars for a test drive as well, and there are drinks readily available if you’re waiting for a Service. Will definitely be heading back here when I’m next due and upgrade. Thanks!

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 5 months ago

    Thank you Meg, we pride ourselves on the non pushy approach and yes agreed we are lucky to be in a lovely part of the South East. Hope all is well we look forward to seeing you soon! Best Wishes, Mark General Manager

  • 5 months ago

    My parents bought a Nissan Leaf from Craig at Barnard and Brough. From arrival they were warmly greeted, offered a drink and shown potential cars. They were anxious about moving from Petrol to Electric and Craig highlighted pros and cons of both. As their car has gone to the car park in the sky Craig very kindly collected them for their test drive. He answered their questions and gave them a detailed overview. Now a couple of months in and they are still delighted withMiketheir little black Leaf that they have been on adventures to Bristol in and loved every minute. Thank you!

    Barnard & Brough Nissan Haywards Heath
    Response from Yeomans 5 months ago

    Celine, thank you so much for taking the time to review us, and we're glad Mike is treating your parents well! Best Wishes to you and yours, Mark General Manager

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