Experienced Parts Advisor - Hyundai & Mazda

Due to the dealership's success over the last 8 months, Yeomans Hyundai & Mazda in Bexhill are looking to grow our aftersales department and we are therefore recruiting for an Experienced Parts Advisor to join our busy team. The role entails working in our busy parts department, assisting our customers, workshop and other motor traders with parts related enquiries and stock maintenance. We are looking for candidates who share our passion for delivering the highest levels of customer service and have the tenacity to develop and maintain long-term customer relationships.

As you would expect with a position of this importance the training will surpass that of other manufacturers and industries and includes on-going new model technology and customer service courses at the Training Academy & from Yeomans / external coaching staff. This industry leading training is complimented by excellent earning potential.

Key responsibilities includes:

• Assisting, workshop , trade and retail customers with parts related enquiries
• Maximising sales opportunities
• Stock maintenance and ordering
• Receipting goods inwards
• Managing warranty and new parts returns

The hours are full-time Monday to Friday, 8.00 am to 5.30pm and Saturday mornings on a rota basis 8.00 to 12.00 (typically 1 in 2).

• A minimum of 1 year of parts experience is essential
• A full, clean UK driving license
• Someone flexible, hard-working and able to work under pressure
• Highly motivated and physically capable of working in a fast-paced environment
• Excellent customer service skills & attention to detail
• Organised & efficient worker
• Basic PC and phone skills

You will be very competent and capable both on the telephone and in person, be experienced with multi-tasking along with very good administration and PC skills with at least 1 years background in the motor trade parts department.

• 25 days holiday per year plus bank holiday
• Pension contribution
• Death in service life insurance
• The option of a new or pre-owned vehicle at preferential rates
• Staff preferential rates for service, parts and repair work
• Company pension

The remuneration will comprise of a competitive basic package and a monthly bonus scheme based on departmental success and profit.