SERVICE ADVISOR REQUIRED
We are currently looking for a highly motivated Service Advisor to join our growing team at Yeomans Nissan Worthing. At Yeomans, we take great pride in our excellent customer service, working hard to ensure our customers are extremely satisfied with their experience. We always aim to met or exceed our customers expectations by understanding exactly what they need and be able to suggest the most appropriate solution. If you enjoy engaging with customers in a helpful, friendly and positive manner, and have previous experience in a similar role, this could be the perfect position for you!The customer focused role requires exceptional communications skills with the ability to follow procedures and instructions in a busy working environment. With a key element of the position focused around telephone call handling, previous experience in telephone communications, as well as skills in IT literacy.Key Responsibilities Include:
- Making and receiving calls, to and from our customers whose
vehicles require maintenance attention and converting these contacts
into workshop bookings and appropriately up selling related products and
service as applicable.
- Good interpersonal skills are key to your success in the role, as is your ability to work from your own initiative.
In return, Yeomans offers competitive salary, a supportive working environment with like-minded individuals, as well as the opportunity to grow within the business.
If this sounds like the position for you, apply for this exciting opportunity by sending your CV and cover letter email@example.com.