Service Advisor | East Sussex & West Sussex | Yeomans Nissan

SERVICE ADVISOR

We are looking for a Service Advisor to join our team at Yeomans Nissan – Bognor Regis.

Key responsibilities of the role include:

  • Taking service, repair and maintenance bookings via telephone, face to face and email contact
  • Processing bookings through the internal (Kerridge) IT system
  • Liaising with the workshop team to ensure all is in place for each booked job
  • Keeping customers informed throughout work in progress – upselling any additional work requirements
  • Presenting and upselling a range of approved products and services
  • Undertaking all related administration (including invoicing), handing over cars, and taking payments
  • Ability to meet manufacturers customer satisfaction standards.

Ideally, you will have experience of the Service Advisor role. As a minimum, you will need to have worked in a customer facing role, with a strong commitment to good customer service.
Kerridge/ADP experience preferred but not essential. Ongoing training will be provided.

To apply please send your CV to peter.spicer@yeomans.co.uk


Ref: Service Advisor

Working Hours 8am - 5.30pm Monday to Friday, 8am - 12.30pm Saturday (on a rota basis)
Location Yeomans Nissan Bognor Regis
Salary Competitive (based on experience) + Upsell Commissions and Bonus Scheme.
Benefits
Closing Date 30/09/2021