Service Advisor At Yeomans Honda Guildford

Yeomans Honda Guildford are looking for a professional and energetic Service Advisor to join our growing team.

You will be assisting our customers with their vehicles, before, during and after their visits, invoice preparation and presentation, contacting our database of existing service customers to remind them about services due, warranty recalls, and product updates with a view to improving customer retention and service bookings

Key Responsibilities:

  • Customer service excellence – always striving to offer our customers the best experience in a friendly, approachable but professional manner.
  • Compliance – working within a regulatory/process orientated environment.
  • Organisation skills – to be able to manage your own diary system and customer appointments.
  • Actively follow up and prospect customers to maximise every sales opportunity
  • Develop and maintain full knowledge of all products, accessories, price and key features.

You will be very competent and capable both on the telephone and in person and be experienced in multi-tasking. A background in a service department/ workshop/contact or call centre environment will be an advantage.

A full driving licence is essential for this position.

To apply for this position, please email a CV and covering letter to keith.sims@yeomans.co.uk

Ref: Service Advisor

Working Hours Full Time
Location Yeomans Honda Guildford
Salary Competitive Salary
Benefits
Closing Date 31/10/2021
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