An opportunity has arisen for an experienced Aftersales Manger to join us at our Peugeot dealership in Eastbourne.

We are looking for candidates with a passion for delivering the highest levels of customer service and the personality to develop and maintain long-term customer relationships.

You should have a minimum of 3 Years Aftersales management experience from within the motor trade, excellent communications skill and the ability to use your own initiative.

This pivotal role is crucial to the long-term success of the dealership. You will act as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding.

Your key responsibilities will include:

  • The departmental financial performance
  • Generating gross profit by maximising number of hours, parts and product sales
  • Monitoring and controlling departmental expenditure whilst maintaining quality standards
  • Ensuring the dealership meets and exceeds all appropriate manufacturer standards at all times.
  • Identifying and upselling value-added services and accessories as required.
  • Administering warranty input and claim management.
  • Managing the day to day running of the workshop team ensuring maximum productivity and efficiencies.
  • Offering exceptional customer service, including maintaining and developing customer relationships and ensuring customer retention by using tools such as EVHC Health Checks and CitNow
  • Handling any customer issues or complaints in a professional and timely manner, whilst identifying trends to prevent recurring issues
  • Coaching and developing the After Sales team members

In return, we offer a great financial package and an excellent working environment.

Please send your CV and a covering letter explaining why you are the best candidate available to

Closing date for applications 30th September 2021.

Ref: Peugeot Aftersales Manager

Working Hours 8.00am - 5.30pm Mon-Fri, 8.00am - 12.30pm Sat by rota
Location Yeomans Peugeot Eastbourne
Salary Competitive
Benefits Company car with private and business fuel benefit, company pension
Closing Date 30/09/2021
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