Showroom Safety Measures

24th July Safety Update -

From 24th July 2020 all customers must wear a face covering when entering a Yeomans dealership. This is in line with Government regulations.

Yeomans takes the safety of all our customers and staff very seriously and we hope you understand. Please do not enter the dealership if you are displaying any symptoms of COVID-19. Please stay home and call 111.

Over the course of the COVID-19 crisis we have diligently adhered to Government guidelines to ensure the safety of our teams and our customers. Now that our sales and service departments are back open, we are making sure our dealerships are as safe as possible for our customers and staff.

Of course, it won’t be business as usual; we will be returning to a new normal. However, we are taking steps to ensure you can still receive the same level of outstanding customer service that you have always enjoyed whilst ensuring the safety of customers and staff.

We have implemented significant changes to our facilities and our operating procedures, these include:

• Video Consultations and Vehicle Presentations - Go through your options and view vehicles from the comfort of your own home.
• Online Reserve & Collect Service - Select an approved used vehicle, value your part exchange, and apply for finance remotely.
• Unaccompanied Test Drive – We know it’s important to try before you buy, so test drives will still be available.
• Designated and Timed Appointments - To minimise queues and maintain social distancing.
• COVID-19 Safety Signage – To help direct you safely through all customer areas.
• Increased Sanitising – Showroom and workshop cleaning and sanitising processes have been increased.
• Personal Protective Equipment – PPE and hand sanitiser are available for both customers and staff to use.
• Perspex Screens - All service desks now feature screens for added safety.
• Comprehensive Vehicle Sanitisation - Your car will be comprehensively sanitised to ensure that all touch points have been thoroughly cleaned prior to collection.

We are taking steps to ensure you can still receive the same level of outstanding customer service that you have always enjoyed whilst ensuring the safety of customers and staff.

Watch our video to see the changes we've made to our facilities and our operating procedures for our service department customers, to keep everyone safe.

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If you have any questions please don’t hesitate to contact us, our teams will be only too happy to help. We look forward to seeing you back in our showrooms soon!

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