Most Reliable Small Car in What Car? magazine’s 2017 Reliability Survey has been announced as the Honda Jazz, with the owners of the popular supermini reporting no faults with their car.
The December issue survey – asked owners of 14,208 cars to ask if their cars had suffered any faults in the last 12 months.
There are 14 group classifications: battery, bodywork, brakes, engine electrics, exhaust, exterior lights, fuel system, gearbox/clutch, interior trim, non-engine electrics, steering, suspension and other. The cost and length of the repair were also used to weight the severity of the fault and create a reliability rating.
The magazine reports: ‘Not one Honda Jazz owner who completed the survey reported any faults with their car, giving the little Japanese hatchback a perfect reliability score.’
The Honda Civic hatchback and Tourer achieved a 94.5% reliability rating, scoring highly in the family cars category.
Older cars were also studied, with owners of older cars (4-10 years) also asked to complete the survey. The Honda Civic diesel scored 100% reliability with no owners reporting faults.
“This is a fantastic result for the Jazz and only goes to further demonstrate the build quality that Honda is famed for” said Phil Webb, head of car at Honda UK. “To then also further score highly with the Civic hatchback and Tourer simply reaffirms Honda as one of the most trusted and reliable brands.”
“Honda also scored well across the rest of its range, with customers telling us they're extremely happy with their cars,” added What Car? editor Steve Huntingford. “At What Car? we look forward to highlighting these results to our readers and monitoring ongoing progress of the brand in our annual survey.”