SERVICE ADVISOR - YEOMANS NISSAN & CITROEN PLYMOUTH

At Yeomans, we take great pride in our excellent customer service, working hard to ensure our customers are extremely satisfied with their experience. We always aim to meet or exceed our customers expectations by understanding exactly what they need and suggesting the most appropriate solution. If you enjoy engaging with customers in a helpful, friendly and positive manner, and have previous experience in a similar role, this could be the perfect position for you!

This customer focused role requires exceptional communication skills with the ability to follow procedures and instructions in a busy working environment. With a key element of the position focused around telephone call handling, previous experience in telephone communications, as well as skills in IT literacy are essential.

Key responsibilities Include:

• Making and receiving calls, to and from our customers whose vehicles require maintenance attention
• Converting these contacts into workshop bookings
• Appropriately up selling related products and service as applicable

In return, Yeomans offers competitive salary, a supportive working environment with like-minded individuals, as well as the opportunity to grow within the business.

If this sounds like the position for you, apply for this exciting opportunity by sending your CV and cover letter to simon.bell@yeomans.co.uk

#45721